Tai Tran Email & Phone Number

Toronto, Ontario, Canada

- Manage RGI administration with a caseload of 80 tenants, including annual income reviews, tenant notifications, and calculations, supporting low-income and trauma-affected individuals. - Facilitate tenant intake through background checks, lease generation, and orientation, with a focus on assisting newcomers to Canada. - Collect rent, manage arrears with payment plans, and issue LTB notices, leveraging negotiation and advocacy skills. - Collaborate with ODSP/OW workers, building services, and community partners to maintain units and provide holistic tenant support using anti-oppressive approach. - Educate tenants on maintenance responsibilities and empower women impacted by violence, addiction, or homelessness. - Conduct assessments, mediate conflicts, and encourage community engagement using de-escalation and crisis intervention techniques.

Toronto, Ontario, Canada

•Assess tenants with hoarding or pest issues, focusing on individuals who have experienced homelessness, mental health challenges, or substance abuse, within a caseload of 102, and create care plans to support healthy living environments.•Engage tenants in identifying unit concerns and encourage ongoing maintenance.•Coordinate with the Housing team and exterminators for pest control and disposal needs.•Educate tenants on fire safety, pest control, and decluttering responsibilities.•Provide crisis intervention, maintain records, and prepare reports, upholding confidentiality and anti-racism principles.

Mississauga, Ontario, Canada

-Developed and implemented case management plans for assigned clients, assisting with goal setting, progress monitoring, and discharge planning.-Performed assessments to identify housing barriers and immediate needs, maintaining accurate case files and documentation.-Supported tenants facing challenges such as poverty, mental health issues, and addictions, providing guidance on life management skills and accessing resources.

Toronto, Ontario, Canada

-Facilitated and developed workshops tailored for individuals with disabilities, focusing on employment readiness and skill-building.-Managed administrative tasks including emailing, scheduling, document organization, data entry.-Planned and executed charity events to raise funds for the organization, increasing revenue and enhancing community engagement.-Conducted needs assessments for clients and provided support through referrals, resources, and tailored programs to meet their individual needs.