Priscilla Tran Email & Phone Number

Palo Alto, Ca

San Jose, Ca

• Manage client’s accounts across social media platforms• Analyze and monitor audiences activities and engagement on multiple channels• Assist the executive with specific requests and projects as needed • Responsible for conducting creative campaigns and online strategies for digital advertising• Proficient across multiple social media platforms such as Facebook, Twitter, Google+, and etc. • Ability to multi-task and prioritize daily workflow to meet deadlines • Focus on maximizing traffic and establish innovative strategies for internal clients, while driving useful information to the consumers• Certified in Google Analytics Individual Qualification (GAIQ), Google Partners, 10/07/2014-04/07/2016• Certified in Google Adwords, Google Partners, 11/15/2014-11/14/2015• Certified in Google Video Advertising, Google Partners, 12/19/2014-12/19/2015

San Jose, Ca

• Advised clients the value of search engine optimization and social media marketing in the development of their brand • Supported developers with designs and productions from the marketing team to meet deadlines• Executed strategic marketing campaigns from creative conception to completion for social media platforms• Developed basic graphics for multiple social media platforms and projects • Collaborated with colleagues to generate creative, innovative and strategic ideas for projects • Produced a tutorial video to assist users to operate mobile applications

• Supervised and coordinated activities in dining room and kitchen• Managed customer requests for to-go orders and reservations• Provided excellent customer service through greetings and recommendations on dishes• Organized, cleaned, and prepared necessary tasks during down time• Assisted register and maintain cash flow when manager is occupied• Established relationships with regular customers and new customers• Assisted customers in menu decisions• Implemented Facebook page post to promote the restaurant to a larger audience

• Adapted to five different agents’ organization preference and personality • Followed up cases by contacting clients and various companies • Acquired ability to identify a client’s needs and refer products and services• Designed formats to keep an agent and client(s) organized with their policy progress • Managed high-volume of documents, applications, and client databases• Prepared policy proposals and illustrations for the agent • Adapted to different broker firms to accommodate agent and client’s request • Recruited possible clients and prospects for insurance opportunities with the agent• Performed complex and confidential administrative functions including developing and typing written correspondence

• Advised patients about frame and lenses that satisfy their prescription and price needs• Managed phone calls and schedule follow up appointments • Operated heavy calendaring and scheduling of new and current patients• Pre-tested patients before being seated with the doctor• Served as a liaison between patients and doctors• Assessed and ensure customer satisfactions • Educated patients how to properly use and maintain products