Kevin Redford Msc Cismp

Kevin Redford Msc Cismp Email and Phone Number

Service Delivery Manager and Operational Lead - Defence IS @ TransFlo Instruments
Blackpool, GB
Kevin Redford Msc Cismp's Location
Blackpool, England, United Kingdom, United Kingdom
About Kevin Redford Msc Cismp

Proven and accomplished IT Professional, with an extensive background in Logistic Information Systems, Project Management and Organisational Business Process Improvement/Change within the Supply Chain and Petroleum Oil & Gas Industry. Adept and confident at tackling complex business domains as a certified Business Systems Analyst, can apply existing or emergent technology to achieve tangible benefits and assist the business change process positively and professionally. Tested within high-pressure environments, both Government/Military and Commercial organisations, it has been possible to gain exposure to and effectively manage, teams and projects where the approach and deliverables are incredibly diverse.Extensive experience in the Logistic Supply Chain and Information Systems, ranging from working on the coal face, managing Operationally Critical inventory, to analysing cross-organisation business processes, to design and implement VFM Organisational Change through the delivery of a high-value Logistic Information System applying Whole Life Costing techniques and SMART Aquisition principles, it has been possible to develop a skill set which can be applied to a range of diverse or complex business problems. Assisting and enabling critical and strategic decision making to Board Level.Key Skills/CompetenciesBusiness Systems Analyst - Business & Organisational requirementsSystems Analyst (Technical) - Infrastructure & ArchitectureUX/UI Design and User ResearchService & Application Design, HTML, CSS, NodeJS, Express, MongoDB, GitHubASP.NET Core (Including Razor), Syncfusion.Power BI and DAX design and development of Org wide Inventory reporting and messaging systems.Frameworks - Skeleton, MaterializeCSS, Tailwind, BootstrapWireframe and Prototyping, HTML Front End Kits, Figma Sketch, XDProject & Service Management (Prince2) - Information Systems (Logistic & Supply Chain)Leadership & Management - Multi-Disciplined Teams dealing with complex business needs.Experienced System Lifecycle Management - Design/Change/Implement/Support/Review-RefreshService Delivery Management (ITIL) - Customer/Supplier RelationshipsAdept at Existing & Emergent Technology - UNIX Linux MS Systems - Bespoke Sql/MariaDBITIL V4Business Process Improvement & Change Management

Kevin Redford Msc Cismp's Current Company Details
TransFlo Instruments

Transflo Instruments

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Service Delivery Manager and Operational Lead - Defence IS
Blackpool, GB
Website:
transflo.co.uk
Employees:
4
Kevin Redford Msc Cismp Work Experience Details
  • Transflo Instruments
    Service Delivery Manager And Operational Lead - Defence Is
    Transflo Instruments
    Blackpool, Gb
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  • Transflo Instruments
    Service Delivery Manager & Operational Lead - Defence Is
    Transflo Instruments May 2023 - Present
    Global
    As Service Delivery Manager and Operational Lead, I spearhead delivery and daily operations for a critical Defence Information System that enables strategic decision-making and frontline capabilities for the UK Ministry of Defence across multiple countries.Leveraging my expertise in project management, ITIL 4, and complex systems training, I work closely with key stakeholders at Boeing Defence UK, Strategic Command's Operational Energy Authority, and Defence Equipment & Support's Digital group to ensure smooth implementation and ongoing optimisation of this expansive 140+ site system.I provide oversight on all aspects of the system, from client-side functionality to central data analytics that empower command staff and the OEA. My leadership of training initiatives and change management has proven instrumental in driving user adoption and value.With a keen eye for operational excellence, I combine technical know-how with an astute senior management perspective to enhance system-wide performance. My collaborative approach and well-rounded skillset continue to deliver robust, resilient capabilities that meet the strategic needs of the UK Ministry of Defence stakeholders across multiple countries.
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  • Transflo Instruments
    Service Delivery Manager - Mod Logis Fuels
    Transflo Instruments Sep 2006 - Present
    Lenham Heath
    As a dedicated Service Delivery Manager for MOD LogIS Fuels, I am responsible for the entire lifecycle management of an in-service application serving a global user-base. My role extends across numerous application services, including Data Management, User Experience Research, Design Collaboration, Training, Support, Procurement and Contract Management. As a critical link to Ministry Stakeholders, I strive to ensure seamless application service delivery.A key highlight of my recent tenure includes leading a Cyber Vulnerability Investigation in accordance with NCSC guidelines. This initiative led to our organisation securing the prestigious Cyber Essentials certification, strengthening our cybersecurity posture.Building on my PowerBi expertise, I've also created two transformative solutions. The first, a comprehensive global fuels inventory dashboard, introduced a dynamic view of fuel stocks across defence locations. The second, an Enterprise Messaging System built using PowerBi, Power Automate, and Forms, has revolutionised stakeholder communication, enabling harmonised discussions across diverse Defence UK entities.My responsibilities also extend to financial oversight, managing an annual support budget and steering a service desk providing second and third line support. As a Senior Project Manager, I have successfully coordinated complex, multi-command, multi-country logistic system projects. This role demands close collaboration with senior stakeholders across various MOD Commands.My role has taken me across numerous international locations, engaging with key stakeholders and decision-makers. This global perspective enhances my leadership approach, driving innovation, bolstering system security, and encouraging effective communication within our Defence structure
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  • Uk Ministry Of Defence
    Implementation Manager - Supply Chain (Fuels)
    Uk Ministry Of Defence Jan 2003 - Sep 2006
    Bicester
    Management of Support Delivery across Defence (ITIL) and Proactive Support Models used for Lifecycle management. Conduct detailed User Experience Research to draw insights from users about application journeys and turn them into actionable deliverables, working closely with dev teams to design and test recommended change and ultimately drive through a more positive user experience. Management of EUser Sup Groups to identify transitional need and trending incident capture as well as managing and implementing adaptive change and technology refresh.
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  • Uk Ministry Of Defence
    Ptoject Manager - Tech Lead Logistic Information Systems
    Uk Ministry Of Defence Mar 2001 - Jan 2003
    Bicester
    A Multi-Disciplined Project, enhancing the MOD's refuelling model. Asset security, accountability and availability accross a Multi-Continent Domain and feeding a wider ERP platform in support of Strategic Planning. Technical & Business Change
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  • British Army
    Systems Analyst (Business & Logistic Information Systems)
    British Army Sep 1999 - Mar 2001
    Bicester
    A rewarding role born of the 1998 Strategic Defence Review and the formation of the Defence Fuels Group. Commissioned as one of 4 Business Systems Analysts to look at 3 Large BU's and their independent Fuel Management Processes, identifying commonality, process gaps, process efficiencies and process improvement possibilities, with a view to rationalising what was a complex function, drawing on industry best-practice combined with a very unique and diverse end user operational output.
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  • British Army
    Logistic Systems Manager
    British Army Apr 2000 - Nov 2000
    Bosnia And Herzegovina
    Role - Stabilisation Force Systems Analyst (Unix/Satellite)Location - Bosnia & HerzegovinaKey Responsibilities - Support, Availability Management for Front Line Command Forces UK & Canadian Field Hospital. Reporting to Command Headquarters and UK Commands. A mobile role, covering all deployed asset locations within the Joint Forces Area, ensuring availability and maintained access for Logistic Information Systems (UNIX). Additionally, providing 24/7 support for Canadian Medical Services. Implementation of Fiber Network and MedCAP2 medical inventory and reporting software.This role required effective communication skills, tact and diplomacy. A high-pressure environment in which critical decision making is crucial and a whole range of technical and management tools were put to the test on a daily basis.
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Kevin Redford Msc Cismp Skills

Change Management Customer Service Strategic Planning Transportation New Business Development Fuel Systems Prince2 Project Business Process Improvement Itil

Kevin Redford Msc Cismp Education Details

  • Sheffield Hallam University
    Sheffield Hallam University
    Information Technology
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  • Bcs, The Chartered Institute For It
    Bcs, The Chartered Institute For It
    Cismp Certificate In Information Security Management Principles
  • Bcs, The Chartered Institute For It
    Bcs, The Chartered Institute For It
    Foundation Certificate In Information Technology Service Management Itil
  • National Vocatioinal Qualification
    National Vocatioinal Qualification
    Training & Development
  • National Vocational Qualification Assessor
    National Vocational Qualification Assessor
    Internal & External Validation

Frequently Asked Questions about Kevin Redford Msc Cismp

What company does Kevin Redford Msc Cismp work for?

Kevin Redford Msc Cismp works for Transflo Instruments

What is Kevin Redford Msc Cismp's role at the current company?

Kevin Redford Msc Cismp's current role is Service Delivery Manager and Operational Lead - Defence IS.

What schools did Kevin Redford Msc Cismp attend?

Kevin Redford Msc Cismp attended Sheffield Hallam University, Bcs, The Chartered Institute For It, Bcs, The Chartered Institute For It, National Vocatioinal Qualification, National Vocational Qualification Assessor.

What skills is Kevin Redford Msc Cismp known for?

Kevin Redford Msc Cismp has skills like Change Management, Customer Service, Strategic Planning, Transportation, New Business Development, Fuel Systems, Prince2, Project, Business Process Improvement, Itil.

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