David Cull Email & Phone Number

Toronto, Ontario, Canada

Provided strategic support to the Secretary for Personnel, CHRO and HR leadership team by leading the integrated annual planning and implementation of Human Relations initiatives, coordinated program delivery, budget and resource planning and HR effectiveness. This role serves the mission by ensuring HR program and change initiatives are planned and coordinated so all Ministry Units are equipped to lead and manage their people with minimum disruption or confusion.

Toronto, Ontario, Canada

• Provide strategic consultation and support to CHRO on initiatives driving transformation of the HR function, developing annual planning process for HR with planned delivery of a 3-year transformation roadmap. • Consulted on launch of annual performance management process; identified serious issues and risks and proactively implemented project management discipline to course correct; provided coaching and support to project leader and team members on project, process, and change management. • Consulted by CHRO on operational issues related to failure in HR processes; conduct diagnostics and provide recommendations on solution options; where required play role in solution development.

Toronto, Canada Area

Accountable to manage the governance, planning and delivery of a portfolio of 25 Firm projects that involve technology, process and organizational change by working collaboratively with key stakeholders and executive sponsors (C-Suite); 2020 projects will involve changes to core Finance, HR and CRM platforms along with the continued transition to a greater digital way of working . Provide leadership and coaching to a team of project managers and consultants to ensure delivery of expected project benefits while leveraging Firm project management and change management standard approaches and tools. Provide coaching and consultation to leadership across the Firm on different approaches to executing projects and change management; able to leverage previous experience in different industries.

Toronto, Canada Area

Responsible for managing the Time and Attendance program for BMO

Toronto

Accountable to lead the planning and implementation of Private Client Group (PCG) key business initiatives, working solely within the business and/or collaboratively with Technology and Operations business units.

Toronto, Canada Area

Consulted to leaders across the enterprise (mid-management to senior executive levels) on organization design initiatives focused on enhancing the effectiveness and outcomes of the respective group. Developed and implemented a standard methodology to support complex organizational design initiatives.

Toronto, Canada Area

Learning and development advisor to Administration, Technology, Operations, Risk Management and Wholesale Banking business units. Leveraged a solid understanding of the business and expert consultation skills to identify and diagnose needs and create and deliver learning and development interventions that enabled the business partner to effectively leverage their human capital to deliver on the business strategy. Led the development of learning and development solutions such as Technology Leaders Development Program, Operations Performance Management, Hiring With Confidence and Risk Management Professional Development Program.

Toronto

Supported key strategic Personal & Commercial (P&C) Performance Management project; planned and conducted field diagnostic with key stakeholders, managed the synthesis of the diagnostic data and supported the development of change recommendations to P&C leadership Supported the design and delivery of divisional and district performance management workshops; developed workshop session plans, detailed learning content and a facilitator’s guide Project managed the district workshop national rollout plan; conducted leader/facilitator content briefing calls, planned and coordinated workshop logistics, provided facilitation support at district workshops, compiled workshop participant feedback to assess success Developed the Performance Management change management sustainment plan in collaboration with business; recommended guiding change principles, governance structure, defined work plan and priorities, facilitated cross-functional planning sessions to drive development of an integrated 2008 work plan to mitigate resource risk

Toronto

Built, managed and sustained effective working relationships and communications with executives, transformation champions, engagement team members, vendors at various levels of the enterprise to provide operational performance reporting and six sigma process engineering support to the cable technical support contact centres and field operations business units. Implemented a standard business engagement and planning approach and methodology and enhanced the existing six sigma practices through coaching and implementation of standards across the team. Developed the reporting strategy and front-line employee training program content in support of an enterprise-wide CRM platform installation.Led Employee Satisfaction Survey Action planning for Customer Operations department; planned and facilitated employee feedback sessions; developed and executed action plan resulting in 30% improvement in Employee Satisfaction annual survey results

Toronto, Canada Area

Galvanized strong working relationships across North American integration team and key internal business partner linkages to ensure core deliverables met and effective teamwork realized; achieved best in class results by delivering all key decisions within 90 days of acquisition closure date. Developed and executed a detailed North American project plan that successfully integrated over $2.0B in sales volume and 2000+ employees onto existing platforms, products and processes within 12 months of acquisition closure. Consulted on the strategy development and implementation of the North American Travel Operations Service Platform transformation plans, which resulted in a stronger performance culture, annual cost reductions and improved customer satisfaction. Identified potential organizational risks and opportunities resulting from project deliverables; provided authoritative analysis, interpretation and direction to support and guide senior leadership team decision making on mitigation strategies

Toronto, Canada Area

Implemented a customer-focused approach to process engineering that balanced customer satisfaction against shareholder benefit; developed and implemented the Corporate Services business unit’s process for planning, tracking and measuring high priority process engineering efforts.Influenced and accelerated the adoption of increased project management and process improvement leadership capabilities across an organization of 1200 employees through focused management level coaching and facilitation of employee development workshops. Developed strategic business transformation plan to re-engineer business unit back office operations; completed analysis of change impact on people, process, technology and structure; developed and executed change management plan resulting in organizational restructuring, improved customer satisfaction and operating expense reduction of $1MM. Organized and facilitated the Corporate Travel senior leadership team through a Three Year Strategic Re-engineering planning workshop; identified key themes and initiatives to drive bottom line improvement and business transformation; exceeded annual cost reduction target of 3% of operating expenses by 20%.Led Employee Satisfaction Survey Action planning for department; benchmarked internal company best practices regarding employee reward and recognition and employee development programs; planned and facilitated employee feedback sessions; developed and executed action plan resulting in 15% improvement in Employee Satisfaction annual survey results.

People Change Management Practitioner, Change Management

Organization Development Foundations

Advanced Program In Human Resources Management, Human Resources

Six Sigma Black Belt, Process Improvement

Internal four week six sigma black belt training program.

Basc, Engineering