Nandita Bhatnagar Email and Phone Number
I am a seasoned Transformative Healthcare Executive with a passion for leading cross-functional teams to drive operational excellence and customer satisfaction in the medical device industry. I have over 20 years of experience in spearheading innovative strategies, ensuring high product performance, and enhancing customer experience through pre- and post-market surveillance. I have consistently demonstrated an ability to lead diverse teams, aligning initiatives and technical understanding with business strategic goals to optimize performance, and achieve organizational growth.Throughout my career, I have held various leadership roles across the Biotech spectrum, including Clinical-Technical Affairs, Product Management, and Manufacturing / Vendor Management. My expertise spans areas such as Pathology, Microbiology, Project and Program Management, Agile methodology, Complaint Management Systems, Post-Market Surveillance and Product Launch / Go-To-Market. I have a proven track record of optimizing processes, reducing costs, and enhancing customer experiences.My leadership style is characterized by focus on fostering cross-functional collaboration, driving change management, and empowering teams to reach their full potential. Some of my accomplishments include leading clinical trials and FDA submissions, collaborating with Sales and Product teams to lead pre-sales demos and post-market surveillance, drive Go-To-Market strategies for new product launches, designing and implementing efficient complaint management systems, facilitate mergers and acquisitions, develop and lead strategic initiatives to expand into EU, APAC and LATAM, selection of distributors, and support sales efforts with technical evaluations, presentations and financial assessments.In my free time, I contribute my time and skills to leading 501C3 non-profits like HSS (as a President) and TrueKarma (as a Director). I am also a member of the Writers Club and have had my writings appear in a weekly column in an Indian newspaper, as well in Contra Costa Times “Real Life” column. I have contributed audio articles for "Suhava", an audio magazine for the blind children in India. I also serve as a member on the Editor's Board for 'e-Conservation Times" and am part of "Garaje-Marathi-Global-Health-Pharma-Tech".
Coagusense
View- Website:
- coagusense.com
- Employees:
- 26
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Vp Of Clinical And Technical AffairsCoagusenseSan Ramon, Ca, Us
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Vp Of Clinical & Technical AffairsCoagusense May 2020 - PresentFremont, California, UsJoined Coagusense as a consultant during its start-up phase, advancing to Vice President. *Fostering collaboration with client stakeholders and developing playbooks, establishing robust Customer and Technical support process methodologies. *Directing global Customer Service and Technical Support teams, achieving a First Contact Resolution (FCR) rate of >90% *Maintaining a Customer Satisfaction Score (CSAT) above 80%. *Collaborating with Sales and Product Teams to lead pre-sales demonstrations and post-sale activities, driving consistent revenue increases.*Securing buy-in from key stakeholders, including IT Security -Network vendors (Abbott RALS, AegisPOC (OUS) TelCor, Siemens Healthineers (UniPOC and POCcelerator). *Supporting post-market surveillance (all PMS activities) and complaint management efforts, effectively navigating the complexities of IVDR and MDSAP certifications to maintain regulatory compliance and ensure product safety.*Product performance analysis and feedback internally leading to product quality improvements, reducing complaints by 70% while the customer base increased by 250%.
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Sr. Director Of Clinical And Technical AffairsCoagusense Feb 2009 - May 2020Fremont, California, UsKey contributor in getting Coag-Sense PT/INR Monitoring System and its 2nd generation device in market with successful clinical trials and subsequent FDA approval. Provided leadership and clinical strategy in support of product commercialization, technical approach, and market messaging. In charge of creating Marketing Literature and Technical Documents to support Distribution an Sales partners. Implemented large trainings/evaluation studies/ and generating statistical analysis reports which helped large wins for the Sales Teams. Astute coagulation and product knowledge has accelerated the company growth and attracted investors.Worldwide responsibilities for written or verbal communications and collaborations relevant to scientific/clinical issues.
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Technical Affairs ManagerAbbott Healthcare (Formerly Alere/Homosense/Cholestech Corporation) | Hayward, Ca Feb 2003 - Mar 2009Navigated multiple organizational acquisitions, progressing through several roles with increasing responsibilities before Abbott’s eventual acquisition of the companies. Led and transformed technical service functions during these transitions, ensuring seamless integration and consistent global support.* Led global Technical Service teams for internal and external customers, including Shared Service Centers, International and Domestic Sales, Marketing, and Clinical Consultant teams.* Spearheaded the transition of Complaints Handling, and Training & Development processes from paper-based systems to fully electronic enterprise management systems.* Coordinated post-market clinical activities and data management across Intercontinental, European, and Asian markets through regional corporate offices.* Managed efforts to enlist company products on State Licensure packets with Centers for Medicare & Medicaid Services, CLIA Program, and Philadelphia Regional Office.* Collaborated with the Director of the Division of Laboratory Improvement, PA Department of Health Bureau of Laboratories, to update their list of company products.* Led the project with the CLIA Program in Seattle, WA, resulting in an updated list reflecting the correct status for the HS test system.
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Owner, Pathology LabPrecise Pathology Laboratory Nov 1989 - Oct 2000Successful owner of a main pathology lab with a satellite clinic that ran tests of routine biochemistry, clinical chemistry, microbiology, hematology and histopathology.
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Chief MicrobiologistPremier Industries, India 1987 - 1989Premier Industry was the pioneer in making flavored soy-milk tetra-packs and marketing them nationwide. My role was to ensure maintenance of a sterile environment in the manufacturing plant, lines as well as contain, identify and remove any contamination. .
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Jr. Scientific Officer (Pathology)Choitram Hospital And Research Center 1985 - 1987Carried out hands on work in the Pathology department carrying out tests in Clinical Biochemistry, Microbiology, Hematology, Urology, Blood Bank, and Histopathology.
Nandita Bhatnagar Education Details
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University Of California, BerkeleyProject Management -
Chrc (Hospital & Research Center)Clinical Pathology
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University, Indore, IndiaClinical Biochemistry
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University Of Indore, IndiaGeneral
Frequently Asked Questions about Nandita Bhatnagar
What company does Nandita Bhatnagar work for?
Nandita Bhatnagar works for Coagusense
What is Nandita Bhatnagar's role at the current company?
Nandita Bhatnagar's current role is VP of Clinical and Technical Affairs.
What schools did Nandita Bhatnagar attend?
Nandita Bhatnagar attended University Of California, Berkeley, Chrc (Hospital & Research Center), University, Indore, India, University Of Indore, India.
Who are Nandita Bhatnagar's colleagues?
Nandita Bhatnagar's colleagues are Jin Ahn, Maria Andrewsg, Abel Nunez, Bret Cariveau, Floyd Tolentino, Vindhya Koppaka, Mike Acosta.
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