Rui Santos

Rui Santos Email and Phone Number

Innovation and Development Coordinator @ MiCare
Croydon, VIC, AU
Rui Santos's Location
Croydon, Victoria, Australia, Australia
About Rui Santos

I am a project officer at MiCare, a not-for-profit organisation that provides aged care services to multicultural communities. I have over 25 years of experience as a social worker in various sectors, including the refugee and asylum seeker, health and aged care, and public sectors. I am certified by the Australian Association of Social Workers (AASW) and have skills in project management, aged care, stakeholder engagement, advocacy, social networking, marketing communications, and fundraising.My current role involves engaging with stakeholders, advocating for reforms, and promoting our services and vision. My domain expertise is in aged care, especially in the context of multicultural and diverse communities, and in social transformation, which is my current focus and interest. I am passionate and visionary about creating better personal and social futures for aged people and their communities, by exploring innovative and inclusive ways of delivering culturally appropriate and responsive care. I am also committed to advancing the professional standards and practices of social work in the aged care sector.

Rui Santos's Current Company Details
MiCare

Micare

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Innovation and Development Coordinator
Croydon, VIC, AU
Website:
micare.com.au
Employees:
207
Rui Santos Work Experience Details
  • Micare
    Innovation And Development Coordinator
    Micare
    Croydon, Vic, Au
  • Micare
    Aged Care Reforms Project Officer
    Micare Jun 2023 - Present
    Kilsyth, Victoria, Australia
  • Micare
    Team Leader - Home Care Packages
    Micare Oct 2021 - Jun 2023
    Kilsyth, Victoria, Australia
    Leading a team of professional care managers in the delivery of home care services for recipients of Commonwealth Governement Funded Home Care Packages across the Melbourne Metropolitan and Gippsland Regions. Key responsibilities in this position was providing professional supervision, practice guidance, mentoring and coaching to a team of 16 Care Managers from diverse professional and cultural backgrounds. Ensuring our Care Management services were delivered in accordance with the Home Care Package guidelines and the Aged Care Standards.
  • Vmch
    Team Leader - At Home Care - Southern Metro & Gippsland Region
    Vmch Sep 2018 - Oct 2021
    Pakenham, Victoria, Australia
    My current role as Team Leader of At Home Care with VMCH is focussed on leading a team of professional case managers to deliver quality in-home support services to aged clients located across both the Melbourne Metropolitan and Gippsland regions. We provide in-home support services to clients funded by Commonwealth Government Home Care Packages and Commonwealth Home Support Program. Our primary goal is to assist people to live independently in their own homes by providing them with the support services that best meet their identified care needs.
  • Villa Maria Catholic Homes
    Case Manager
    Villa Maria Catholic Homes May 2017 - Aug 2018
    Moe, Victoria, Australia
    As a case manager with VMCH, my primary role is to provide professional advice and support to recipients of Commonwealth Government Home Care Packages. The new Consumer Directed Care Packages offer a range of tailored in-home support services to enable people to live independently in their own home with appropriate support services to meet their care needs and goals. An essential element of my role is to assist consumers to navigate the aged care service system and access the services and resources they need to continue to live as independently as possible in their own home.
  • Democracy@Work Melbourne
    Group Lead
    Democracy@Work Melbourne Jun 2015 - Sep 2018
    Melbourne, Australia
    Support Democracy at Work in your community.We are on the brink of a larger mass movement ready to demand alternative solutions to capitalism. This change can be successful if we are willing to work toward a solution that supports and empowers workers in their respective enterprises. We want to help support those interested in organising and mobilising this movement.It takes action and advocacy of everyday community leaders to influence policy, politics and culture; as an active member of a group, you are jumping into the front lines of this movement in your community. Join us as we learn how to educate and promote economic democracy in our cities and campuses.Democracy at Work is a project, begun in 2010, that aims to build a social movement. The movement's goal is the transition to a new society whose productive enterprises (offices, factories, and stores) will mostly be Worker Self Directed Enterprise's, a real economic democracy. The WSDEs would partner equally with similarly organised residential communities they interact with at the local, regional, and national levels (and hopefully international as well). That partnership would form the basis of genuine participatory democracy.D@W Melbourne is a local chapter of this project to develop a social movement for economic and workplace democracy.
  • Benetas
    Care Advisor
    Benetas Jun 2014 - Apr 2017
    Traralgon, Victoria, Australia
    As a Care Advisor with Benetas, my primary role is to provide professional advice and support to recipients of Commonwealth Government Home Care Packages. The new Consumer Directed Care Packages offer a range of tailored in-home support services to enable people to live independently in their own home with appropriate support services to meet their care needs and goals. An essential element of my role is to assist consumers to navigate the aged care service system and access the services and resources they need to continue to live as independently as possible in their own home.
  • Mcarthurs
    Locum Aged Care Case Manager
    Mcarthurs Jan 2014 - Jun 2014
    Calvary Community Care - Morwell Office
    Assignment as a locum case manager with Calvary Community Care based at their Morwell office to implement new Aged Care Home Packages on a CDC (Consumer Directed Care) basis across the catchment area.
  • Tradewind
    Locum Case Manager
    Tradewind Sep 2013 - Jan 2014
    Manningham, Melbourne Australia.
    Assignment working as a Case Manager with The Manningham Centre. The MCA provided Home Care Packages to eligible consumers to enable people to continue to live independently in their own homes.
  • Asylum Seeker Resource Centre
    Senior Caseworker
    Asylum Seeker Resource Centre Jun 2007 - Jun 2010
    Melbourne, Australia
    Developed and delivered a new case management program to enable the ASRC to provide intensive support for asylum seekers living in the community who had exhausted their legal options to remain lawfully in Australia and were at risk of deportation and/or detention.
  • Darebin City Council
    Team Leader - Support, Development & Assessment Services
    Darebin City Council May 2005 - Jun 2007
    Aged & Disability Services - Preston
    Manage a team of professional assessment officers for Council's Aged and Disability Services. Manage Council's Intake and Assessment Office and provide specialist assessment and casework support services for Council's HACC Program. Provide high level strategic advice to senior management responsible for the development and delivery of Darebin's Community Services. Develop and maintain effective partnerships and service agreements with other key service providers and community agencies in the sector.
  • Hobsons Bay City Council
    Hacc Program Assessment Officer
    Hobsons Bay City Council Oct 2004 - May 2005
    Williamstown
    I was employed as a Case Coordinator within Council's Specialist Children's Services. The program provided a range of Home & Community Care funded services to children and young people with a disability assessed as eligible for Council's Specialist HACC services. My primary task was to provide specialist assessment and coordination of services to eligible clients, and to supervise and support a team of Disability Care Workers assigned to my caseload.
  • Australian Red Cross
    Asas Program Coordinator
    Australian Red Cross May 2000 - May 2003
    Melbourne, Australia
    Coordinate the delivery of the Asylum Seeker Assistance Scheme to eligible clients, and supervise and support a team of professional caseworkers across multiple sites. The ASAS program is an income support scheme funded by the Department of Immigration & Citizenship and delivered under contract by the Australian Red Cross. The program provided intensive case support services and an income support schemes to eligible asylum seekers living in the community and awaiting for their application for refugee status to be determined. I was responsible for the coordination and allocation of a large and complex caseload and the effective delivery of casework services to a diverse and extremely vulnerable client group.

Rui Santos Skills

Leadership Team Building Social Media Public Speaking Case Managment Online Marketing Retail Teaching Event Planning Blogging Government Negotiation Healthcare Software Documentation Team Leadership Team Management Strategic Planning Fundraising Community Development Strategy Microsoft Office Entrepreneurship Case Management Program Management Marketing Microsoft Excel Nonprofits Social Networking Event Management Training Time Management Community Outreach Leadership Development Customer Service Social Media Marketing Project Planning Email Marketing Budgets Non Profits Social Services Management Teamwork Project Management Coaching Public Relations Research Staff Development Marketing Communications Marketing Strategy Volunteer Management

Rui Santos Education Details

Frequently Asked Questions about Rui Santos

What company does Rui Santos work for?

Rui Santos works for Micare

What is Rui Santos's role at the current company?

Rui Santos's current role is Innovation and Development Coordinator.

What schools did Rui Santos attend?

Rui Santos attended University Of Melbourne, Monash University.

What skills is Rui Santos known for?

Rui Santos has skills like Leadership, Team Building, Social Media, Public Speaking, Case Managment, Online Marketing, Retail, Teaching, Event Planning, Blogging, Government, Negotiation.

Who are Rui Santos's colleagues?

Rui Santos's colleagues are Mark Crowe, Susan C, Helen T., Rosmi Sunuwar, Fia Moraitis, Disha Mandho, Satnam Kaur.

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