Alexander Contreras Escalona Email and Phone Number
Dear, i'm grateful for your dedication on reading a resumen of my información and that way you can make an idea of me and my worktype.I am a trilingual (Spanish/English/Portuguese) Electrical Engineer and Customer Success enthusiast.I have +10 years of project management experience in different electrical areas, achieving with success every stablished goal. Since my first job in Customer Support assiting directly to the public, and later jobs where i provded support to businesses, I have focused in providing a quality customer support and determined to to assist the customer in that which is looking for and also feel satisfied in order to return for more assistance.As I have progressed in my career, this ability has allowed me to be a referring contact for the different performed tasks, such as: Planning, Desing & Execution of Operations & Maneuvers, Activities and workteams, and the main goal solve situations with success.For you project I can offer:Goal & Milestone settingAdaptation to current methodologyCreation and Evaluation of strategies (Customer Success Focused)Itinerary & Calendar ManagementMail, Documents & Files ManagementDocuments, Sheets and Templates Drafting & Editing, in Spanish, english and PortugueseInformation Reasearch & PresentationBasic Image Creation & EditionAnd more skills we can discussI would be happy to help you develop your project, so I invite you to connect with me or send me an email to: contrerasal.ing@gmail.comAgain Thank you!#Trilingual #ProjectManagement #CustomerSuccess #VirtualAssistant #VirtualAssistance
Upwork Freelancer
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Traductor Autónomo Inglés - Español - Portugués (Latam And Us)Upwork FreelancerKailua, Hi, Us
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Traductor Autónomo Inglés - Español - Portugués (Latam/Us)Upwork Freelancer Apr 2023 - PresentVenezuelaTraducción y corrección de documentación variada como certificados, diplomas, cartas, informes y facturas, con extensiones de hasta 10.000 palabras y tiempos de entrega acorde al documento y la urgencia del mismo.
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Project ManagerRespaldo De Energía Y Servicios Dc Nov 2021 - PresentWorldwide- Monthly activity planning for task management and calendar organization- Templates creation and document redaction, editing & translation between Spanish, English and Portuguese.-Email inbox management-Digital Transformation-Basic image and format design & edition
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Asistente De Comunicaciones E InformáticaLaboratorio Tecnológico Del Ambiente Jun 2018 - PresentValencia, Estado Carabobo, VenezuelaMe encargo de comunicar a los clientes y aliados las notificaciones necesarias sobre los procesos internos del Laboratorio o las etapas de los proyectos en desarrollo. -
Remote Project Engineer For Manteinance SystemsUte Mar 2019 - Mar 2022Montevideo, UruguayMy duties can be sorted into two scopes:Customer Success:-I provide support and asistance to +1000 software users, handling near 50 weekly different situations via mail, chat and/or calls until reaching the solution of the posed problem.-Supplied data & applications daily verification for system resources optimization, report elaboration in order to guarantee the system's correct operation and availavility.-I collect detailed information of the users needs for the detection and design of improvements or new functionalities for the system.Product Manager:-Monthly documents, forms and sheets elaboration for new or existing processes improvement & system usage.-Requirements and resource evaluation for the coordination and development of new apps to integrate into the Management System. -
Project EngineerIsusa - Industria Sulfúrica S.A. Sep 2018 - Dec 2018Soriano, UruguayLead Engineer In charge of the planning and supervision of the electrical operations for the data collect, maintenance and renewal suggestions on the electrical installations of the different systems and proceses in the plant, along with the other areas tchenical department coordination.Main duties:- Electrical Panels Data Collection and document elaboration-Maintenance and Test for Electrical Motors- Systems and Process failure following and correction- Pre/Post Acid Plant Stop/Start Up activities -
Project Electrical Ptw EngineerHyundai Engineering & Construction Co.,Ltd. Dec 2016 - Aug 2018San José, UruguayPermit To Work (PTW) Issue and control, after the verification over the safety conditions and regulations in the different electrical commissioned areas of the Power Plant, applying "Lockout/Tagout" (LOTO) safety procedure wherever is needed. -
Electrical Project EngineerZte Corporation Oct 2015 - Aug 2016Maracay - VenezuelaDetailed engineering development for the electrical solution to be installed in the NOC1 & NOC2 buildings of the project for the national electrical company CORPOELEC, handling over 200 Data Center related equipment.I coordinated and executed different activities including control, measurements, preventive and corrective maintenance on the operating equipments of the project. I also commissioned several energy backup systems in the buildings of the project. -
Líder De Departamento De Atención De La Electrónica IndustrialTemi C.A. Apr 2013 - Oct 2015Valencia, VenezuelaCoordiné, controlé y supervisé las actividades relacionadas con servicios de instalación, puesta a punto y puesta en marcha, mantenimiento preventivo, correctivo y de rutina, adecuación y actualización de soluciones con dispositivos y/o equipos de General Electric para la media, baja tensión y respaldo de energía.Coordiné y participé en los procesos de prestación del servicio y atención al cliente, control y gestión de reclamos y producto no conforme, control de los dispositivos de seguimiento y medición; además dirigí los procesos generales como: acciones correctivas y preventivas, mejora contínua, control de los registros establecidos en el sistema de gestión de la calidad.Revisión y aprobación de la documentación elaborada para cada etapa de los diferentes proyectos ejecutados. -
Field Engineer / Dept. LeaderTemi C.A. Sep 2011 - Apr 2013Valencia - VenezuelaDesign and information preparation of a service order, technical support or aftersales service, as well as supervision of related activities with instalation services, fine tunning and comissioning/start up of equipments, corrective and preventive actions, continuous improvement, quality management system registry control.Responsible of execution and participation of customer service and support, monitoring, tracking and control of nonconforming products.
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Network Maintenance TechnicianInter Venezuela Oct 2009 - Aug 2011Valencia - VenezuelaResponsible for the elaboration and development of strategies for failure detection and correction on inside networks, in order to improve the subscribed service and guarantee customer's satisfaction.Responsible for maintaining the proper functioning of the networks by reviewing the laying of HFC networks (fiber optic and coaxial cables), through continous wiring check and fault detection. Stock, work equipment and claims management.
Alexander Contreras Escalona Education Details
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Systems & Automatics -
Reválida Dentro De La República Oriental Del Uruguay
Frequently Asked Questions about Alexander Contreras Escalona
What company does Alexander Contreras Escalona work for?
Alexander Contreras Escalona works for Upwork Freelancer
What is Alexander Contreras Escalona's role at the current company?
Alexander Contreras Escalona's current role is Traductor autónomo Inglés - Español - Portugués (LATAM and US).
What schools did Alexander Contreras Escalona attend?
Alexander Contreras Escalona attended Universidad De Carabobo, Universidad De La República.
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