Scope 1: Projects Management & Planning+ Assist in the coordination of strategic and operational activities within MIS & Project Management (OperationsDepartment) including project support, coordination, collation of information, reporting, and data analysis (capitalbudgeting with Discounting Cash Flows Model, NPV, etc)+ Liaise with project owners, vendors, other departments as required to ensure the efficient delivery and maintenance ofbusiness projects. Ensure that all projects are delivered on-time, within the scope, and within budget.Scope 2: Performances monitoring and reporting+ Report to Operations Project Manager regularly, to discuss the presentation of ideas, initiatives, update projectsstatus, and reports for achieving established goals and objectives.+ Follow-up regional team’s activity (Cambodia, Philippines) through Daily Stand-up Meeting and report directly to ITProject Manager+ Provide support in achieving the organizational and department strategic KPIsScope 3: Team engagement support+ Coordinate and support team engagement activities;+ Perform other tasks as assigned by managers.

- Understanding hotel’s product, sales process and telesales- Making the reservation for customers based on their various requirement and budgetary allowances- Providing support to customers who may need to amend or cancel a reservation- Checking the availability of accommodation on the customer's desired travel dates- Experience in answering any question customers might have about the reservation process