Tran Than Email & Phone Number

• Evaluated global business operations for over 50 locations globally and conducted risk assessment & threats analyses to identify potential security vulnerabilities, ensuring the safety of each remote team.
• Utilized Lenel, CCTV Investigations and Access Control systems to monitor compliance of physical security standards; identified 25 serious threats throughout the year.
• Responded quickly & effectively to any incidents by liaising with relevant local security teams & law enforcement agencies while producing detailed reports on findings and recommendations.
• Provided regular customer service including problem-solving solutions for over 500 employees addressed within 24 hours; consistently exceeded customer satisfaction.

• Conducted research, risk assessment, and threat analyses to identify potential security vulnerabilities for over 50 locations global
• Utilized Lenel, CCTV Investigations and Access Control systems to monitor compliance of physical security standards; identified 25+ serious threats throughout the year.
• Responded quickly & effectively to any incidents by liaising with relevant local security teams and law enforcement agencies while producing detailed reports on findings and recommendations.
• Explaining the policies and procedures to ensure compliance is crucial for maintaining a safe and efficient work environment.
• Provided regular customer service including problem-solving solutions for over 500 employees addressed within 24 hours, consistently exceeding customer satisfaction targets by 20%.

Issaquah, WA

• Facilitated efficient cross-functional collaboration between 3 lines of business to deliver proficient personalized care plans.
• Administered medications on time and actively monitored blood sugar levels to optimize residents' health, achieving 95% medication accuracy rate.
• Proactively responded to eminent issues with positive action, resulting in a 50% decrease in incident reports and emergency calls.
• Cultivated strong relationships with families and pharmacies for seamless communication of updates on resident conditions, leading to improved quality of life for the residents.

Redmond, WA

• Facilitated efficient cross-functional collaboration between 3 lines of business to deliver proficient personalized care plans.
• Administered medications on time and actively monitored blood sugar levels to optimize residents' health, achieving 95% medication accuracy rate.
• Proactively responded to eminent issues with positive action, resulting in a 50% decrease in incident reports and emergency calls.
• Cultivated strong relationships with families and pharmacies for seamless communication of updates on resident conditions, leading to improved quality of life for the residents.

Redmond, WA

• Facilitated training for 15 new hires on residence protocols & preferences, improving staff familiarity by 40% and strengthening team dynamics.
• Conducted 38 daily patient assessments to monitor vitals and measure health progress, resulting in a 25% decrease of adverse symptoms.
• Kept detailed records of 203 resident changes, communicating updates to supervisor promptly while ensuring family members stayed informed.
• Applied personal care techniques including dressing, grooming & feeding to 173 patients under 24-hour watch, efficaciously managing medical needs by 60%.
• Produced detailed and concise documentation that properly summarized member medical care statuses.

Bachelor'S Of Healthcare Of Administration, Health/Health Care Administration/Management

Associate'S Degree, Health/Health Care Administration/Management

Associate Of Arts - Aa

Nursing Assistant/Aide And Patient Care Assistant/Aide, A

Education record