 Develop organizational structure, job descriptions and recruitment staffs. Develop marketing budget, business plan, actions plan for R&D new retail banking products as well as other promotion campaigns/customer care programs based on overall business objectives and the analysis about market and targeted customer segments. Collect business requirements, research and propose deploy software solutions which support for sales activities (for example: Customer Relationship Management, Sales management) as well as support for decision makers (for example: management information systems) Organize to research and develop new retail banking products, policies, processes, marketing campaigns, user manuals, sale kits, internal training materials Organize marketing communication campaigns in order to increase brand awareness and support for sales. Regularly monitor brand health of OceanBank as well as other competitors, from which propose ideals to enhance brand equity of OceanBank. Develop overall market research planning based on the needs of the other departments.  Monitor and evaluate performance of all the departments in my division.  Coaching the key persons about professional knowledge and leadership skills in order to improve management efficiency.  Develop and propose wages policy as well as bonus based on the successful completion of KPIs. Develop corporate culture in my division to ensure all employees adhere to internal regulations, to gain best performance and fully satisfy with their works.

 Manage Report Team to execute all tasks related to data mining in order to serve internal and external requirements (using Oracle Report & Business Object). Manage Software Development Team in order to research and develop e-banking services as well as deploy project with other payment systems and service providers.

 Collect requirements, bid evaluation, negotiation and manage to deploy Core Banking project. Manage Software Development Team in order to research and develop e-banking service.

One of Team leader to deploy FCC for Petro Viet Nam Bank, the main tasks:Interpret and co-operate with Ifex team in the whole project.Support Iflex team to train PVB employees.Report Team leader: responsibility for co-operate with partner in order to develope all kind of report (internal and external)Loan Team leader: design, parameterize and test all products of Consumer Lending and Limit module.

A Key person of Banking Technology Consultant Center - FISBANK, the main tasks is study some banking solutions, introduce to customers, working with partner to prepare technical proposal for bidding: Payment Systems: NCC/POS (Hypercom) Card Management Systems/ EMV Migration Solutions(Gelmalto,Oberthur) Switching System(eFund IST Switch) Internet Banking(Flexcube) Corebanking (Flexcube) Risk Management(OFSA) Loan Origination (FinOne CAS)