Tram Tran Email & Phone Number

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

Supporting the Commercial Team with regard to marketing and business development activities, in line with the commercial and marketing strategy of Rijk Zwaan Vietnam, in order to increase the sales and strengthen Rijk Zwaan image in Vietnam.Strategy - Support to build marketing strategy from a client perspective- Collect market information and market trends- Build Marketing strategy for short term and long term towards the client & chain organization of the crop involvedCoordination - Support commercial team on preparing marketing materials and coordinating marketing activities- Responsible for preparing marketing material for commercial products as requested from crop specialist- Coordinate and support setting up, follow up all marketing activities and get feedback after campaigns.- Deliver main trends & developments from the market, clients to support marketing strategy.Communication - Responsible for both internal communication and external communication- Be responsible for the marketing communication internal and external.- Keep or coordinate regular contact and visits with the key markets, key clients - Deliver specific services from marketing/ chain/ consumer/ downstream perspective - Participate in a regular meeting with other functions as commercial, R&D, Specialists Marketing,... in order to create more uniformity in the marketing approach - Be the linking-pin of all Marketing & Business development activities to Chain Managers, client teams and clusters (f.e. marketing campaigns, consumer research, trends & development analysis)- Manage social media channels (Facebook, LinkedIn, YouTube), company website and career page.

Ho Chi Minh City, Vietnam

- Reporting to the Head of Customer Service and Marketing department- Maintaining and building positive relationships with the company’s clients and commercial agent partners- Managing customer database in the CRM system: Salesforce and Zendesk- Taking care of customer journey and strengthening customers relationship and loyalty- Qualifying sales leads, update CRM to analyze the data and customers insights as well as customers engagement- Monitoring the customer journey from Sales inquiry to Buying decision - Developing and growing the customers base- Supervising the ongoing market/projects involved with the company's business

Ho Chi Minh City, Vietnam

- Reporting to the Head of Customer Service and Marketing department- Maintaining and building positive relationships with the company’s clients and commercial agent partners- Managing customer database in the CRM system: Salesforce and Zendesk- Taking care of customer journey and strengthening customers relationship and loyalty- Qualifying sales leads, update CRM to analyze the data and customers insights as well as customers engagement- Monitoring the customer journey from Sales inquiry to Buying decision - Developing and growing the customers base- Supervising the ongoing market/projects involved with the company's business

Hoofddorp

- Executed daily onsite merchandising activities such as updating and optimizing product sorting, filters & navigations, or any ad-hoc requests- Worked with a translation agency to localize content for six European sites- Collaborated with the E-commerce Merchants to prioritize promotions and product stories that drive traffic and conversion on the sites

Amsterdam Area, Netherlands

As a part of the Internal Communication team, my main tasks were: - Managing global internal communication channels on a daily basis- Preparing content and creating mass mail- Filming and editing internal videos on request- Monitoring and extracting statistics of activities on intranet or mass mail on request- Supporting at internal eventsDuring the internship period, I also conducted my thesis on how to improve Signify's internal communication by optimizing their existing internal channels and tools.

Nijmegen Area, Netherlands

As part of the Corporate Communications department, my main tasks were:- Supporting at internal events - Editing company weekly in-house news - Creating and editing visual documents for web & print productsAt the same time, I also conducted research on how Ampleon can enhance their social media management.

Bachelor'S Degree, Communication Studies

HAN University of Applied Sciences | Arnhem Business School Main subjects: Branding Internal Communications Public Relations Marketing.

Bachelor'S Degree, Communication, Journalism, And Related Programs, Gpa: 3.7/4

Activities and Societies: UNCW International Students Exchange Program for 1 semester Subjects: Broadcasting and Journalism Field Video.

High School Diploma, 8.4/10

I was in the class of Physics, Mathematics and English specialization at Hai Ba Trung high school situated in Hue, Vietnam.