Tran Vo Email & Phone Number

Georgia, United States

• Responding to incoming calls and requests from our merchants and sales team to address questions and concerns.
• Proficiency in two languages allows me to efficiently address customer concerns by facilitating effective communication with a diverse customer base. This capability enhances service quality and ensures timely.
• Acknowledge, research, analyze, and address consumer issues and suggest to the customer, where applicable, ways to prevent the need for future contracts by using internet-based techniques and databases.
• Working together to brainstorm and implement solutions to customer problems, leveraging the collective knowledge and skills of the team.

United States

• Assisting service management, including printing and delivering GSU's official print services.
• Integral part of a multi-person team and input the value.
• Office assistant in providing exceptional customer service in a professional manner
• Office support with inventory management and unique service delivery to customer experience.

• Cash management in a day-to-day operation and balanced drawers.
• Customer service with various questions and concerns about accounts and bank products.
• Monitored cash operations accurately and efficiently, including cashing checks, depositing money, and collecting loan payments.
• Customer support in opening and closing checking accounts, credit cards, savings accounts, personal loans, and mortgages.

Peachtree Corners, Georgia, United States

• Provide timely customer services via telephone and emails by processing client issues and requests.
• Customer support and service delivery in a welcome and friendly manner.
• Demonstrating exceptional communication in two languages regarding issue resolution and handling problems.
• Cash Flow management that involves collecting and managing cash flow from day-to-day operation.