HIGHLIGHTS• 25+ years experience delivering exceptional customer service and support• Strong organizational skills and the ability to effectively collaborate, prioritize and execute on objectives• Excellent oral and written communication skills• Adhere to a strong work ethic while maintaining a high degree of integrity, confidentiality and ethical standards• Proficient in Microsoft Word, Excel, PowerPoint, SharePoint, SAP, Manhattan, Workday, MS Teams, and Zoom for large… Show more HIGHLIGHTS• 25+ years experience delivering exceptional customer service and support• Strong organizational skills and the ability to effectively collaborate, prioritize and execute on objectives• Excellent oral and written communication skills• Adhere to a strong work ethic while maintaining a high degree of integrity, confidentiality and ethical standards• Proficient in Microsoft Word, Excel, PowerPoint, SharePoint, SAP, Manhattan, Workday, MS Teams, and Zoom for large scale meetings.EXPERIENCE• Manage complex executive calendars (1 VP & 2 AVP's) with decision making authority, balancing conflicts & time constraints. • Function as the primary administrative contact for a department of 450+ employees, handling cross-campus related duties/issues.• Manage and reconcile various aspects of the budget including, but not limited to, FTE’s, recognition, supplies as well as software & hardware purchases (standard and ergo related).• Prepare and submit department invoices and manage Corporate Card expenses.• Lead department moves, transfers, cross-campus relocations and floor redesigns• Coordinate logistics for large-scale events including: Town Hall Meetings, Extended Leadership Team Meetings and prior years’ Agent Fly-Ins.• Coordinate travel logistics and complete/submit expense reports in a timely manner.• Participate in and support organizational activities/initiatives.• Primary lead in a a high-profile, 2 year, digitization project which streamlined a detailed/manual process resulting in a large scale savings in both dollars and time. Recognized with an award for the project.• Partner with various Executive Assistants across the Enterprise to ensure consistency with regard to knowledge base and best-practices Show less