Learning new applications in using Quickbooks Enterprise for:Invoicing. Sending secure credit card payment requests. Processing vendor contracts. Preparing reports for consultants. Managing the collection of past due Accounts Receivables.

Buyer/Merchandise Detail Office Assistant at National SSC (Store Support Centre)Description of Role:- Assisting Merchandise Team in processing, completion of store and supplier purchase orders, including file audit and management, data entry and ongoing team, store branch and supplier communications. - Entering, updating, correcting merchandise records and data in central and supporting databases.Supporting the Inventory Processing and Receiving Team in adjusting price… Show more Buyer/Merchandise Detail Office Assistant at National SSC (Store Support Centre)Description of Role:- Assisting Merchandise Team in processing, completion of store and supplier purchase orders, including file audit and management, data entry and ongoing team, store branch and supplier communications. - Entering, updating, correcting merchandise records and data in central and supporting databases.Supporting the Inventory Processing and Receiving Team in adjusting price point data as needed.- Assisting Merchandise Team and office in handling the response, escalation, and follow-up of routine administrative supplier, branch, and Head Office issues and inquiries. Contact for all 85 store branches.Assisting and supporting efforts to build understanding of service delivery processes and needs.- Improving on processes and timelines for sending merchandise selling materials to all store branches – printing/copying and packaging price point information, coordination of materials with Shipping Team.- Supporting other Head Office staff and teams in routine administrative activities as scanning and emailing, document management, merchandise deliveries, front desk and Reception greeting.Skills Being Used to Succeed in Role:- Professional experience in an office environment- Well organized and detail oriented- Self-starter with initiative, and the ability to multi-task- Demonstrating excellent communications skills, written and verbal- Experience in client, customer, public facing professional and volunteer roles- Proficiency in MS Office / Office 365, internal databases and learning diverse applications.- Collaborative, team-oriented workplace mindset with desire to learn and improve on outcomes.- Maintaining high degree of confidentiality and personal accountability to deliver quality work. Show less

Intact Insurance Dartmouth Crossing, June 2021 – May 2022Administrative Assistant, Atlantic Canada HQ & Burnside Offices- Supported mailroom team to handle, prepare incoming / outgoing hard copy mail- Supported Policy Assembly for Atlantic Canada Commercial & Facility business files- Reception support to Dartmouth Crossing office; Contact for customers, visitors- Maintained Atlantic reception switchboard, redirecting calls to agents as needed- Organized, maintained… Show more Intact Insurance Dartmouth Crossing, June 2021 – May 2022Administrative Assistant, Atlantic Canada HQ & Burnside Offices- Supported mailroom team to handle, prepare incoming / outgoing hard copy mail- Supported Policy Assembly for Atlantic Canada Commercial & Facility business files- Reception support to Dartmouth Crossing office; Contact for customers, visitors- Maintained Atlantic reception switchboard, redirecting calls to agents as needed- Organized, maintained broker info on Broker Workbench and SharePoint portals- Led administrative, clerical, email, correspondence, and follow-up duties as assigned- Took part in weekly virtual MS Teams, and in-person team meetings- Previously employed through Johnson Insurance, June-September 2021. Show less

Express Employment Professionals, Dartmouth NS (Nov. 2020 to June 2021)- Employed to Quality Concrete Inc., Burnside Industrial Park, Dartmouth NS for company Dispatching, Order Processing, inbound/outbound Telephone support- Employed to Autoport Limited, Eastern Passage NS H.R. and Payroll Offices for Human Resources personnel file management and clerical assistance to staff.- Applied task and time management, office equipment, and application learning skills.

- Greeting All visitors to location, including staff, patients, general public;- Asking specific COVID-19 screening questions in order to appropriately direct visitors;- Assisting site and programs to maintain access control at site entrances;- Ensuring appropriate infection control measures are adhered to for high-quality care safety;- Ensuring necessary screening supplies are available and provided (sanitizer, masks, etc.);- Providing professional representation of site… Show more - Greeting All visitors to location, including staff, patients, general public;- Asking specific COVID-19 screening questions in order to appropriately direct visitors;- Assisting site and programs to maintain access control at site entrances;- Ensuring appropriate infection control measures are adhered to for high-quality care safety;- Ensuring necessary screening supplies are available and provided (sanitizer, masks, etc.);- Providing professional representation of site location, staff, and NSH Central Zone;- Providing information with site orientation and with visitor restrictions if any;- Assisting with other tasks where instruction provided and need identified.- Constant use of interpersonal, communication and customer service skills to deal with patients, staff, public, and referral sources; professional, courteous, calm demeanor.- Supporting daily Authority operations, Long Term Care service initiatives- Workflow Support using MS Office, phone, STAR & Google scheduling, CellTrak systems. Show less

Stericycle / MAP Communications - Dartmouth, NS & Remote-WFH (June 2019 – July 2020)- Supporting daily operations and client Director, caller relations initiatives- Inbound telephone Agent for caller needs on emergency, funeral services.- Sending various medical-based correspondence on client Director behalf.- Daily use of Phoenix, SalesForce scheduling, Skype for Business systems.

Metropolitan Regional Housing Authority - Halifax Center AreaProfessional On-Site Training Received:September 2018 - WHMIS/GHS Course;October 2018 - Asbestos Awareness Course;November 2018 - Government of Nova Scotia Security Awareness Module;November 2018 - AED / First Aid TrainingWorkplace Duties Include:- Assistance with booking appointments and other requirements for managers and staff- Receiving and logging info on requests, repairs, scheduling… Show more Metropolitan Regional Housing Authority - Halifax Center AreaProfessional On-Site Training Received:September 2018 - WHMIS/GHS Course;October 2018 - Asbestos Awareness Course;November 2018 - Government of Nova Scotia Security Awareness Module;November 2018 - AED / First Aid TrainingWorkplace Duties Include:- Assistance with booking appointments and other requirements for managers and staff- Receiving and logging info on requests, repairs, scheduling, follow ups, inbound phone calls- Assistance with general office coordination as well as accountability to address general email/phone inquiries from staff and students as a first point of contact- Identify residential units with household pests using corporate data- Look up cross-checked information of residential units requiring pest treatment- Look up treatment dates and log data onto related hard copy and electronic spread sheets- Identify from above, tenants treated vs tally of all tenant units not recently treated- Work with various contractors on plans to treat all units in given time frame- Record unit pest treatment dates and follow up with tenants of further visits- Create tenant notices for caretakers to advise of pest treatment schedules- Coordinate with Tenants, staff and/or security guards to open buildings as needed- Create contractor Purchase Orders, confirm work done, and receive/close POs- Backfill for lunches, sick days, EDOs, or other times front counter is not covered- Create weekly reports with graphs of progress for office staff, supervisors and contractors. Show less

Services being contracted included (but not limited to): updating and managing client data contact information and databases for CRM electronic records management. Systems being used include: MS Excel, PipeDrive, MS 365 and OneDrive, Google Calendar for Business

I provided administrative support to the Community Impact Team and other United Way Halifax personnel. A prime responsibility is managing a complex database of many CI Team relationships. The Assistant is actively engaged in the day to day work of Community Impact and relationship management activity as determined by the team. Information Management - Manage relationship systems that facilitate successful functioning of the Community Impact team, including computer records, mailing… Show more I provided administrative support to the Community Impact Team and other United Way Halifax personnel. A prime responsibility is managing a complex database of many CI Team relationships. The Assistant is actively engaged in the day to day work of Community Impact and relationship management activity as determined by the team. Information Management - Manage relationship systems that facilitate successful functioning of the Community Impact team, including computer records, mailing lists and program reports; Represent the community impact team on cross functional projects related to the relationship and information management systems; Ensure staff and volunteers have required timely and accurate CI reports.Relationship Management - Coordinate and provide excellent customer service through personal contacts and telephone or email communications with community organizations, volunteers and staff; Provide first point of contact for inbound inquiries from community organizations and volunteers.Volunteer Coordination - Provide administrative support to the Strategic Councils including coordinating meetings, events, agendas, minutes and preparation of necessary reports and materials; Provide staff support to ad hoc committees. General Administrative - Support the Community Impact team; Produce Community Impact materials including reports and mailings; Develop and execute an individual work plan annually with measurable goals that reflect Community Impact and United Way Halifax objectives; Effectively convey the mission, benefits and organizational values of United Way Halifax to general public, businesses, community leaders and all internal and external United Way Halifax constituents; Manage special projects as requested; Attend and participate in all internal staff meetings and key organizational events such as Day of Caring, Annual General Meeting, Celebration Breakfast and Campaign Kick-off; Duties assigned by the Director(s) of Strategies and Partnerships. Show less

- Workplace Services Administrative Assistant – South Street Building- Managing Attendance data, purchase orders, expense reports, invoices- Organizing events, onsite and offsite meetings, catering, equipment, etc.- Supporting Teams: claims management, office supplies, Quick Books files- Preparing, distributing agendas, minutes; filling manager action requests

- IT Services Division’s Executive Assistant – Labour and Advanced Education - Managing correspondence, purchase orders, expense claims, invoices - Receiving, tracking, IT computer Refresh equipment for Division - Executive support for Directors in HR procedures and office management - Committee meeting organization, general office administrative tasks.- Halifax Regional Municipality Emergency Management Office - Assisted Sector Profile Project Records… Show more - IT Services Division’s Executive Assistant – Labour and Advanced Education - Managing correspondence, purchase orders, expense claims, invoices - Receiving, tracking, IT computer Refresh equipment for Division - Executive support for Directors in HR procedures and office management - Committee meeting organization, general office administrative tasks.- Halifax Regional Municipality Emergency Management Office - Assisted Sector Profile Project Records Collection as Records Analyst. - Handling HRM emergency muster point written and transcribed material. - Dept. of Health and Wellness Mental Health Children Services Secretary 2-3 - Helped set Branch meeting rooms, catering, scheduling, travel, minutes. - Directed Branch inquiries; managed expense claims; greeted visitors. - Maintained central file records inventory, correspondence, invoices. Show less

Arrow Electronics, Inc., Halifax Branch- Served as Branch Data Coordinator for industrial vendor clients- managing inbound telephone and online requests for information- Using Excel, PPT, CRM (SalesForce) and other online databases - Reporting on and researching Sales Leads and Opportunity records- Analyzing and reporting performance metrics, improvements- Compiling, publishing monthly reports, updates for major suppliers- Managing computer assets of staff -… Show more Arrow Electronics, Inc., Halifax Branch- Served as Branch Data Coordinator for industrial vendor clients- managing inbound telephone and online requests for information- Using Excel, PPT, CRM (SalesForce) and other online databases - Reporting on and researching Sales Leads and Opportunity records- Analyzing and reporting performance metrics, improvements- Compiling, publishing monthly reports, updates for major suppliers- Managing computer assets of staff - equipment repairs and returns Show less

Babcock Canada/CSMG - DND HMC Dockyards- IT Contractor, serving as Quality Assurance Live File (QALF) Manager- Mastered SAP Procurement and MS Office utilities for Inventory Listings- Created, maintained Master Data sets for Submarine Repair Maintenance - Catalogued, documented, updated new, existing hardcopy, computer sets- Federal Confidential / Secret Level II Clearance designation obtained.

NS Department of Education and Early Childhood Development- English Program Services Division – Mathematics Program Assistant- Learned and worked with Intranet/ItemBank software and MS Office Suite - Enabled division to give Provincial online access to Mathematics material - Provided data entry, verification, research, spreadsheets, reports, etc.- Developed, tested, verified and distributed online datasets and reports

Nova Scotia Executive Council, Office of the Premier of Nova Scotia - Technical Operations Policy Assistant for Nova Scotia Executive Council- Used SPSS, MS Excel, ArcGIS for Policy and Planning data management- Research, preparing proposals, briefing notes, voter issue responses, etc.- Data Coordinator, Executive-level assistance - 2005 constituency by-election- backup reception/telephone support, clerical duties, etc. as needed.

CB Richard Ellis Limited – Commercial Real Estate (2004)- Executive Assistant and Research Staff – Halifax Offices- Administrator for filing, updating, researching real estate datasets- Providing agents and clients with information on property sites- Publisher of real estate markets’ quarterly and annual industry reports- Use of OutLook, MS Office and Adobe Suites, PeopleSoft database- Backup for Reception, telephone, other office duties as needed