• Maintained relationships with past agencies and served as reliable outsource agency.• Developed and acquired new clients through reputable industry referrals.• Managed employees and outsourced technical contactors to fill any gaps in the product development lifecycle.• Developed websites by planning, coordinating, and executing all components of a project.• Anticipated the needs of each company according to the scalability of the business, while also focusing on delivering quality products, inexpensive labor, extensive documentation, and quick turnaround.• Successfully achieved all project budgets, goals and deadlines by accurate estimates and efficient project management.• Software - HTML5, CSS3, jQuery, JavaScript, Bootstrap,

• Created internal Digital Department; purchased, installed, and trained employees on hardware and software.• Wrote technical documents on IT and DevOps for internal employees.• Interviewed, hired, trained, and managed three contractors/fulltime employees.• Strategized, developed, and managed the following websites: 7 B2C ecommerce, 4 B2B lead generation, 2 Internal Intranet, 1 B2B E-Commerce.• Setup an automated fulfillment center at a $17 billion annual solid-dose capacity pharmaceutical manufacturing plant, integrated fulfillment with website, trained and managed fulfillment team.• Created, pitched, and integrated digital marketing plans revolving around SEO, SEM, Social and Email Campaigns.• Developed and attended marketing events promoting customer products which lead to acquisition of investors and new clients.• Created lead generation channels for events to allow information capture.• Lead detailed reports of KPI and website analytics to clients and stakeholders.• Software - HTML5, CSS3, jQuery, JavaScript, Git, Bootstrap, WordPress, Asana, Harvest, Active Campaign, Teams.

• Project Sales; attended client pitch meetings, constructed proposals, and successfully acquired new business.• Project Marketing; managed and developed advertising campaigns for both print and digital platforms.• Project Management; interviewed and hired contractors for large company projects.• Developed and managed multiple websites for large California-based corporations.• Worked with the development team and marketing team to implement website upgrades to increase sales.• Assisted with two company relocation’s, supervising all IT duties, hardware, and server setup.• Installed and trained employees on new company-wide software which increased communication and decreased downtime.• Resolved and improved onboarding procedures by administering preliminary documents and procedures.• Managed all system administration duties, created new domains, setup hosting, changed DNS, completed server-side compression, and generated redirects.• Software - HTML5, CSS3, jQuery, JavaScript, Bootstrap, Foundation, WordPress, Asana, Brightpod, Harvest, Constant Contact, Hootsuite, Slack.

• Hired and managed three front-end developers and two backend developers.• Recovered relationships with high-risk clients which resulted in agency profits.• Integrated Adobe Analytics and presented monthly detailed reports to clients.• Attended pitch meetings, created proposals, allocated resources, and provided full management start to finish.• Solved graphic issues on ground floor with the design team by advising on new-age web practices and website restrictions.• Developed a Global 500 businesses website using the latest technologies. Integrated the front-end code with the client’s backend CMS system.• Built multiple WordPress websites using a custom theme with custom plugins.• Used data modeling to create an advanced automated website.• Software - HTML5, CSS3, jQuery, JavaScript, Parallax, Bootstrap, WordPress, TeamSite CMS, Asana, Slack, Balsamiq, Apache.

• Trained and managed five employees on company common practice, communication skills and internal company software.• Moved from small “Accelerated Content” website updates to large project-based website updates for Freecreditscore.com, Freecreditreport.com, USAA, Discover and American Express.• Assisted with the creation of Experian’s Mobile Application• Software - Visual Studio 2003 & 2005, ASP.NET 1, 2 and 4, MVC4, SQL Studio, Razor Syntax, Adobe Marketing Cloud, Phoenix tool, Tridion 2009, 2011, HTML5, CSS3, JavaScript, jQuery, and Skype.

• Managed a team of four customer support representatives, teaching Front End, Design, Marketing, IT and communication skills.• Increased client revenue from eCommerce using SEO and Search Engine Marketing.• Assisted over 400 clients in website design, development, social media, IT and marketing.• Project managed a Global 500 website build from the sales process to the finished product.• Developed custom website layouts from PSD/Illustrator into HTML, PHP, ASP.NET websites.• Programmed custom contact forms and integrated with Microsoft SQL database.• Researched and implemented new operation systems to increase company efficiency.• Software – HTML, CSS, SASS/Less, JavaScript, jQuery, PHP, WordPress, Drupal, asp.net, aspdotnetstorefront, Basecamp, MySQL, Apache, MailChimp, Constant Contact, Send Grid, Google Analytics, Google Ad Manager, Mongoose Metrics.

• Customer supported three new clients per week in website design, development, IT, and marketing.• Designed custom website layouts in Photoshop for HTML template implementation.• Top four designer, developer, and customer support representative out of a hiring class of 25.

Assisted web development and design team in basic website updates. Built Adobe Flash navigation structures and programmed Action Script 2. Completed basic and advanced small business office tasks.