Eric Roberts Email & Phone Number

Offering, guiding and researching different modalities of mindfulness and wellness practices.

• Providing a holistic approach for Program/Project Management, Governance, Strategy & Solution Consulting of Digital Transformation on the Salesforce Platform among other transformative platforms.
• Leading teams for the successful, high quality outcomes of project implementations.
• Steer new or long term Salesforce customers on getting the best adoption and value from licenses and services.
• Reducing waste and risk that can easily come with new or renewing contracts of Salesforce licenses and of Salesforce Implementation Partners on the services of implementing out-of-the-box functionality/capabilities.

Centennial, Colorado, US

• In this role, I directed a Salesforce team to support digital transformation of Colorado Public Radio, while increasing revenue and implementing scalable, digital solutions to reach broader audiences. One of my key.
• Completed projects resulting in a 20% increase in revenue and provided employees with improved tools for enhanced performance.
• Saved 100's of thousands of dollars by renegotiating vendor contracts, improving overall adoption of Salesforce and analyzing key capabilities.

San Francisco, California, US

• Based on my progressive industry-related experience, I provided pre-sales recommendations regarding enterprise architecture, solution mix, implementation strategies, and application integrations to ensure customer.
• Led the development of Salesforce solutions and architecture for Salesforce's largest customers across multiple industries.
• Drove end-to-end digital transformation across people, processes, and technology to deliver business value in line with customer strategy and priorities.

San Francisco, California, US

• Being a key member of the organization, I partnered with customer C-level executives to devise a comprehensive success strategy aligned with customer initiatives, goals, and programs, leveraging Salesforce's Customer.
• Boosted company revenue by reducing customer attrition and increasing customer contract length.
• Delivered greater customer success, resulting in reduced overall attrition.

San Francisco, California, US

• As a part of this job role, I provided deep insights into architecture, innovation, digital transformation, and business efficiencies, while serving as an executive consultant. It is worth mentioning that I managed.
• Delivered Salesforce's most innovative and value-adding solutions to largest customers through strategic leadership.
• Maximized multi-million-dollar spending to multi-year contracts by proposing technical solutions.

Denver, CO, US

• During my time over here, I developed and implemented Salesforce initiatives throughout Denver for 55 Agencies, including 311 Call center, Denver Human Services, Denver International Airport, City Council, and Office.
• Advised best practices and right sized capabilities for delivering highest value of Salesforce solutions to legacy applications.
• Delivered Salesforce CRM platform to multiple agencies of the City of Denver, resulting in savings of millions.
• Reviewed, revised, and formalized requirements, RFPs, and contracts for multi-million-dollar efforts.

Golden, CO, US

• During this tenure, I supervised a team of 10 staff with duties encompassing Network and Windows administration, Enterprise software support, IT operations, and 3-tier help desk support. I was proactively involved in.
• Successfully delivered complex IT projects within the defined scope, timeline, and budget.
• Mentored and coached project team members to improve their skills and develop their careers.
• Developed and implemented project management processes and best practices to increase efficiency and reduce risk.

Monterey, CA, US

• During my tenure, I headed teams to design and deliver high-quality educational online software products and customizations, overseeing development of program scope while tracking benchmarks and program updates. At.
• Pioneered application of Agile practices across all company projects as Scrum Master, driving efficiency and company growth.
• Facilitated employee training initiatives on methodologies related to project ownership and lifecycle requirements.

Denver, CO, US

◆ Directed strategy, construction, and delivery of Packaged Mobile Application Platform [PMAP]. ◆ Orchestrated comprehensive product-development activities across domestic and U.K.-based offices. ◆ Supported sales engagements to acquire estimates, as well as service and process expectations.