I am a VP Customer Experience at Upland Altify, a leading provider of sales performance and revenue optimization solutions. With over 20 years of experience in enterprise sales transformation, I have a passion for helping organizations sell smarter and manage better.I lead a global team of sales consultants, customer success managers, support engineers, and renewal specialists, who are responsible for driving customer adoption, retention, and growth, as well as ensuring customer satisfaction and loyalty. I leverage my expertise in sales process optimization, sales methodology optimization, account planning optimization, content and asset management, change management, and project leadership to deliver value and results to our customers.In my previous role as Managing Director, Strategic Consulting, I led a team of the most experienced sales optimization, sales effectiveness, and leadership coaching consultants on the planet. We drove the unique approach of reinforcing enterprise selling best practices with world-class software that scaled high-performer tendencies across some of the largest companies in the world. We elevated the strategic selling mindset of thousands of sales professionals and enabled them to achieve their goals.Throughout my career, I have also been a successful entrepreneur, owning and managing a real estate business since 2011. I have a BA in Entrepreneurship from the University of Vermont and multiple certifications in sales insights and enablement. I am also a frequent speaker and presenter at industry events and conferences, sharing my knowledge and insights on sales excellence and innovation.