Travis Anthony Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio, Us

Formerly Alliance Data Card ServicesLead, develop, and implement Risk and Control Self Assessment process for the IT communityAdvise technical towers on issues, risks, controls, and key risk indicatorsConsult on ITIL processes including change, incident, problem, asset and config management Identify and document risks within the IT processesProvide oversight of projects involving hybrid cloud for server, network, and collaboration toolsAssess secure baseline configuration applied to endpoints and virtual desktopsEvaluate control effectivenessPerform and present risk assessments based on company policies, standards, & FFIEC guidanceCollaborate with Operational Risk Team on business issues, ops loss reporting, and issuesAssign IT Risk resources to projects for oversight and credible challengeManage and mentor junior members of the IT Risk TeamEducate non-technical staff on IT risks and solutions

Dublin, Oh, Us

Influence change while coaching team to successDevelop teamwork and engagement of team membersImprove standards complianceIdentify and document efficient process and role expectationsOrganize workload by setting prioritiesManage Service Planning, Service Transition, and Service Operations capability in network areaDevelop, capture and report metrics for entire infrastructure organization

Columbus, Ohio, Us

Manage insourcing of network associatesIdentify and track metrics of new teamDocument workflows and inputsDevelop efficient sustainable processesIncrease team's process complianceStreamline existing processesLead Network ITIL implementation - Service Transition and OperationsManage PCI Audit and remediation

Develop Windows Server currency processesWindows SecurityManage Microsoft licensingVulnerability and patch reportingPresent results of patching effortsIT Audit representative for organization

Critical Situation Facilitator - Problem ManagerLead / Facilitate Critical Situations/Problem efforts for enterprise wide Information SystemsResponsible for bringing the Kepner-Tregoe Methodology to Nationwide and expanding the capabilityBuild relationships with Business Partners and Customers to provide On Your Side serviceInitiated, delivered and executed the ISM role, expanding the role to three Technology Towers Manage Customer expectations and requirementsDocument requirements by developing customer relationshipsIdentify strategy to improve and deliver metrics and analytics to Service LeadersTrain associates on Kepner-Tregoe Problem Analysis MethodologyLead strategy in the Infrastructure Service Manager (ISM) areaIdentify and foster action on areas of concern for Network, Windows and Storage OperationsEffective Problem Management coaching of Infrastructure Technology TeamsFacilitate and analyze data to drive fact based decision makingAdvocate as an impartial third party during process and metrics negotiationIdentify and Drive process improvement in Operations and Process

London, Gb

-Network Engineer - Outsourced to CSC

Instructor/Facilitator, Troubleshooting Methodology

Ccnp, Route/Switch

Black Belt

Scp - Sce, Network General Sniffer

Education record