Travis Blassingame Email and Phone Number
Travis Blassingame work email
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Travis Blassingame personal email
Collaborative and driven project manager specializing in customer service, telecommunications, construction, IT and finance. Skilled in building impactful, interpersonal relationships and successfully mitigating risks in over 10,000+ commercial and multi-dwelling residential unit properties and high value, business portfolios and accounts for cross-functional teams, municipalities, government agencies, B2B, and vendors, based on company vision. Proven ability to prioritize projects and manage change across project teams and schedules, in high volume and fast paced environments.
Frontier Communications
View- Website:
- frontier.com
- Employees:
- 10935
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Install And Repair Program ManagerFrontier Communications Mar 2022 - Present• Manage Vendor Onboarding Process• Manage vendor dispatch• Manage vendor communications• Manage Weekly Vendor touch base meetings• Provide first level approval for field techs• Spearheaded initiative to onboard new vendor partners resulting in an increased workforce by 400%• Significantly improved completion percentage amongst vendors across footprint from 76 to 86%• Collaborated with Senior Managers and Directors to hit key performance indicators and define project roadmaps• Developed external partnerships to aggressively negotiate contract SLAs and penalties acquiring an increased 10% Profit in penalties• Managed the approval process for vendor contract billing invoices
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Construction Project Coordinator IiComcast Business Jan 2018 - Mar 2022Greater Philadelphia Area• Successfully managed 7,000+ full national VIP construction lifecycles for commercial and MDU properties• Track hyper-build and pro-build milestones to support telecommunications infrastructure in economic development zones• Maintain construction schedules and identify areas of opportunities to supportproductivity and mitigate risk• Arrange assignments and ensure that subcontractors/vendors are fully executing and complying with scope of work• Analyze data and identify root cause and areas of opportunity of failed account acquisitions• Use project management tools to create visual representations for business level reporting• Responsible for coordinating damage claims with internal and external vendors for cost reconciliation• Serves as subject matter expert for the design and implementation of new constructionsoftware and Salesforce -
Tier 2 Executive Customer Response TeamComcast Business Oct 2014 - Jan 2018Horsham, Pa• Utilized ITIL principles to support personnel on installations, usage, and/or maintenance of company products and system functionality• Address requests for immediate customer assistance for emergency repairs • Collaborate with engineering on hardware and software testing to assist in quality release• Creates temporary “work-around” for immediate customer issues where appropriate• Documents and logs all contacts and actions into database per specified guidelines.• Provides work direction, problem resolution, and training to other technical support personnel
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Tier 1 Technical SupportComcast Business Class Jan 2012 - Oct 2014Horsham, Pennsylvania• Provided troubleshooting diagnostics to identify resolution for managed services• Verifies network outages and escalate to appropriate fix agents to ensure timely resolution with a primary emphasis on a quality first call resolution• Manage ticket queues and communicate with local carriers, field service technicians and other internal partners as needed to resolve customer issues• Independently recognize and diffuse escalated customer situations while setting accurate expectations for issue resolution• Responsible for fulfilling client requests to make changes to Comcast Business Class Services including voice, video & data products• Identify opportunities for process improvements & recommends solutions to leadership
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Personal BankerPnc Sep 2004 - Oct 2010Philadelphia, Pennsylvania• Established and buillt relationships with Retail and Commercial customers, providing advice and financial expertise • Ensured loan quality, deposit growth, investment sales growth, and sales of a full array of banking products• Developed sales plans for new and retention sales customer to deepen our relationship with each customer and identify cross-sell opportunities for product and services• Followed established bank policies and procedures and complies with applicable federal and state governmental regulatory laws and regulations• Identified opportunities for process improvements & recommends solutions to leadership• Organized and coordinated outdoor business events to acquire new account relationships
Travis Blassingame Skills
Travis Blassingame Education Details
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3.85 Gpa
Frequently Asked Questions about Travis Blassingame
What company does Travis Blassingame work for?
Travis Blassingame works for Frontier Communications
What is Travis Blassingame's role at the current company?
Travis Blassingame's current role is Install and Repair Program Manager for Frontier Communications.
What is Travis Blassingame's email address?
Travis Blassingame's email address is tr****@****ast.com
What schools did Travis Blassingame attend?
Travis Blassingame attended Capella University.
What are some of Travis Blassingame's interests?
Travis Blassingame has interest in Social Services, Children, Economic Empowerment, Politics, Poverty Alleviation, Science And Technology, Arts And Culture.
What skills is Travis Blassingame known for?
Travis Blassingame has skills like Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Internet Troubleshooting, Networking, Telecommunications, Telephony, Voip, Troubleshooting, Wireless, Lan Wan.
Who are Travis Blassingame's colleagues?
Travis Blassingame's colleagues are William Ivey, William Harper, Mba, Todd Whitcomb, S. Alex Duuring, Jose Sanchez, Michele C, Heidi Holbert.
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