A Key Account Manager with over 10 years experience in sales and customer account management. I began my career in a junior team management role and progressed to my current role of Key Account Manager at Freddy Hirsch. My years of new sales development, customer service, and account management have afforded me diverse sectorial and organisational knowledge.  I am an agile performer of customer service and sales with a proven track record of driving customer retention, maintaining customer relations and new business acquisition.