Travis Smith Email & Phone Number

United States

Little Rock Metropolitan Area

Little Rock Metropolitan Area

Sherwood, Arkansas

Applied specific, up-to-date methodologies to implement corporate initiatives that facilitated team in attaining optimal operating results and member satisfaction. Rendered expertise by developing an effective communication network between multiple impacted divisions that aided in discussing matters related to policies, programs, and procedures.

Riverwoods, Il

Conducted training sessions for senior management and new change agents to develop better understanding related to lean management principles and management system flow. Initiated a culture of continuous improvement in the organization that aligned goals to drive constancy of purpose by focusing on process and respect for every individual.

Riverwoods, Il

Headed a team accountable for improving voice technology to fulfill current and future needs of all operation sites, including 2,300 agents and team leads. Oversaw and handled projects related to dialing and voice channels by scrutinizing business requirements using specified technologies. Acted as a key member of the team purchasing multiple dialing systems and compliance tools to guarantee responsiveness to the priorities of the business. Coordinated with multiple teams to define priority of… Show more Headed a team accountable for improving voice technology to fulfill current and future needs of all operation sites, including 2,300 agents and team leads. Oversaw and handled projects related to dialing and voice channels by scrutinizing business requirements using specified technologies. Acted as a key member of the team purchasing multiple dialing systems and compliance tools to guarantee responsiveness to the priorities of the business. Coordinated with multiple teams to define priority of dialer projects, ensuring implementation across the enterprise. Show less

Devised a comprehensive strategy focusing on effective and lucrative incentive plans and performance management tools for three operations sites and leadership teams. Leveraged broad scope of industry knowledge while developing and organizing inter-connected initiatives deciding on suitable objectives. Planned and arranged training for a large cross-functional team to improve performance and productivity. Conducted detailed analysis to evaluate competing priorities and translated into goals… Show more Devised a comprehensive strategy focusing on effective and lucrative incentive plans and performance management tools for three operations sites and leadership teams. Leveraged broad scope of industry knowledge while developing and organizing inter-connected initiatives deciding on suitable objectives. Planned and arranged training for a large cross-functional team to improve performance and productivity. Conducted detailed analysis to evaluate competing priorities and translated into goals that supported the business. Show less

Devised a comprehensive strategy focusing on effective and lucrative incentive plans and performance management tools for three operations sites and leadership teams. Leveraged broad scope of industry knowledge while developing and organizing inter-connected initiatives deciding on suitable objectives. Planned and arranged training for a large cross-functional team to improve performance and productivity. Conducted detailed analysis to evaluate competing priorities and translated into goals… Show more Devised a comprehensive strategy focusing on effective and lucrative incentive plans and performance management tools for three operations sites and leadership teams. Leveraged broad scope of industry knowledge while developing and organizing inter-connected initiatives deciding on suitable objectives. Planned and arranged training for a large cross-functional team to improve performance and productivity. Conducted detailed analysis to evaluate competing priorities and translated into goals that supported the business Show less