Travis Decker Email & Phone Number

Radford, Va, Us

Atlanta, Ga, Us

• Specializing in React.js development for Optml Infuse, a cloud-based application for infusion medical centers, leveraging GraphQL and AWS for seamless data integration and scalability.• Focused on building dynamic and responsive user interfaces using React.js, with optimized API interactions through GraphQL.• Assisted the project manager by handling client meetings and resolving day-to-day issues to maintain project momentum and ensure timelines were met.• Completed training in Pega for CX Forward, Optml’s sister company, focusing on System Architect, Senior System Architect, and Decision Architect roles.

I’m a full-stack JavaScript developer with over a decade of experience building dynamic, user-focused web applications. My work spans multiple industries, including healthcare, e-commerce, and community platforms, showcasing my versatility and commitment to delivering impactful solutions.RampExplorer (2019 – Present):Developed a responsive web application for anglers to discover and share launch points, leveraging AWS Amplify, AppSync, Lambda, Cognito, and DynamoDB for a scalable backend. Integrated Google Maps for interactive mapping and built user profiles with social media integration and image galleries. Currently expanding RampExplorer with a React Native version for iOS and Android deployment.RushLures.com (2015 – 2019):Created and managed an online fishing tackle store using WordPress. Designed all product images, graphics, and marketing materials with Adobe Photoshop and Illustrator, supporting brand visibility at three trade shows. Streamlined operations with e-commerce functionalities and optimized SEO to drive traffic and sales.Harvey Chrysler Dodge Jeep (2011):Designed a website for the dealership, enhancing online advertising and integrating features like real-time inventory and promotions. Improved user engagement with responsive design and interactive elements.New River Community College (2004 – 2006):Modernized outdated websites by converting table-based layouts to CSS, improving performance and compatibility. Created websites for Ole Smoky Hoedown and a local massage parlor, focusing on user-friendly design and accessibility.Various Web Development Projects:Over the years, I’ve worked with clients across diverse industries, delivering tailored solutions with HTML, CSS, JavaScript, and modern frameworks. My ability to adapt and innovate ensures every project is functional, engaging, and impactful.

--Maintaining a high customer service index for the Kia automotive franchise. --Helping to train and lead other advisors to prepare them for a higher level of service for our dealership.--Training to learn all Kia automobiles and their features to better serve our customers.

--Helping to start and manage the Service Business Development Center for the Shelor Motor Mile, one of the largest car dealerships in the state of Virginia. --Developing a system to track and update a recall database for the eight automotive franchises sold through our dealership.--Providing IT support for various employees throughout the service department.--Handling all customer complaint calls as a Service Manager until they were resolved or escalated to our Service Lane Manager or Service Director.--Managing all online service leads for the eight franchises sold using the Dealer Peak Software system and various manufacturer web site software.--Managing a department of 3 to 7 employees that handle all incoming service calls for the dealership. --Overseeing training for All Service BDC employees--Managing the service reservations system and helping to control an average of over service 100 appointments set through my department daily. --Managing the flow of 250 to 300 service phone calls received through my department each day. --Working closely with all franchise dispatchers and advisors to ensure proper scheduling of work to technician ratio.

--Providing excellent customer service to a wide variety of customers. Relaying accurate information to help make the automotive service experience a success for both our clients and the dealership.--Designing and deploying the company website using the Adobe Creative Suite.

Manassas, Va, Us

--Increasing store sales from 185k average to over 200k within 2 months time and breaking the mark of 197k with 211k as the highest-grossing month in store history.--Consistently hitting the 200k mark six out of eight months. --Managing 12 to 16 employees that consisted of service advisors, managers and service technicians. --Managing and tracking all store expenses. --Handling all customer service issues and complaints.

Manassas, Va, Us

--Managing service technicians and shop workflow for more than 10 employees, both flat rate and hourly.--Writing detailed estimates of vehicle issues to present to customers.--Maintaining shop supply inventory

Manassas, Va, Us

--Managing a tire inventory of 1300 tires of multiple brands. --Helping to exceed monthly tire sales goals through personal and group tire sales.--Maintaining tire training and certifications from Michelin, BF Goodwrench, Uniroyal, and Sumitomo.--Controlling all tire display and advertisements for weekly sales.

Dublin, Va, Us

Information Technology-Mobile App Specialization Aas, Mobile App Specialization

Web Development

Computer Science/Marketing