Travis Delcamp Email & Phone Number

Milton, Pa, Us

Mifflinburg, Pennsylvania, United States

-Responsible for the troubleshooting, support, and inventory of over 450 computers, printers, scanners, and various other manufacturing Information Technology equipment.-As the sole IT person at the plant, I work with the various parts of the office including maintenance and upper management to meet their needs, along with continuing to find ways to speed processes up.-Juggle over 200 different users, while receiving consistent positive feedback, while maintaining over 99% uptime throughout 2023 at the Mifflinburg plant.-Remotely assist users from other plants to help other plants that are experiencing issues.-Work with various vendors to troubleshoot, procure, maintain, and upgrade equipment. This also includes Wenig, Besse, Siles, and other manufacturing equipment representatives.-Administrator users using active directory, Entra/Azure, PDQ deploy, printer servers, and windows server 2016.

IT Operations Help Desk-Perform inventory of command devices, including computers, monitors, and accessories, in 10 different spaces while checking for operability and potential issues to increase system up-time.-Co-facilitate indoctrination sessions for a remote, joint operations facility, and provide procedural and IT systems familiarization for high level government personnel new to the facility.-Troubleshooting for all Navy-related computer issues across all Navy-owned spaces in the facility to maximize up-time in event the facility is fully manned.-Provide technical support, including hardware, peripheral, and network issues for Navy spaces with all issues resolved without increasing the level of the ticket.

Various

Filled many roles during my tenure, below are the most noteworthy:Departmental Maintenance and Material Management Assistant-Audited and submitted 520 reports annually, resulting in 100% accountability of all completed preventative maintenance, with zero late reports.-Assisted in the written revisions of 2 major publications, and wrote over 25 standard operating procedures that increased the efficiency of maintenance procedures across the ship.-Trained over 50 co-workers, including senior personnel, in safety, troubleshooting, and preventative maintenance which contributed to the overall safety and preparedness of the ship’s electrical, weapon, and radar systems.Workcenter Supervisor-Supported a division of 15 responsible for 3,000 preventative maintenance checks annually to increase the readiness of the ship’s sonar system, keeping over 98% up-time throughout 3 different deployments. -Procured and tracked hundreds of ordered parts using Microsoft Excel and Word ensuring the proper logging and accountability of all parts.-Maintained the health of the ship’s sonar system for over 500 hours annually of preventative repairs.-Led the safe installation and removal of nine Mk.46 torpedoes, during onload, offload, and maintenance without any safety violations.-Collaborated with 24 divisions in the execution, planning, troubleshooting, and corrective repair of electrical, mechanical, and weapon systems.-Achieved a passing score in all maintenance and material management assessments due to the meticulous and rigorous audits of the division’s equipment and maintenance records.

Lewisburg, Pennsylvania, United States

-Led a team during the day in the safe handling of food, and customers with zero money discrepancies during the tenure.-Handled various customer complaints with care, always coming out with a preferable solution for all customers, resulting in repeat business.

Lewisburg, Pennsylvania, United States

-Was a stand out in handling phones, food production, and customer service during the hectic Friday and Saturday nights, often receiving glowing reviews from the restaurant general manager.-Eagerly trained and helped co-workers whenever the need arose, allowing the workday to proceed smoothly and keep customers happy.

Bachelor, Cybersecurity, 3.9

Information Technology - Cybersecurity

• Schooling focusing on the fundamentals of cybersecurity. Fields of study included: networking security, systems security, logs.

Information Technology

Completed Cisco CCNA 1v7 course. Also covered proper operation on Windows 10.

Information Technology

Completed Cisco ITE 7.0 course. Also learned how to operate different systems in the ship's radio room.

An/Sqq-89A (V)15 Operator Training

Sonar system training school. Focused on learned how to properly use the A(V)15 sonar suite.

Oceanography, Sonar Equipment, And Basic Acoustic Analysis

Sonar Technician A School.

Electrical Circuits And Troubleshooting

Sonar Technician Apprentice Technical Training.

Basic Military Instruction

US Navy's boot camp. Focused on discipline, attention to detail, and following orders.

High School Diploma