Travis Grayson Email & Phone Number

Decatur, Alabama, United States

Grand Rapids, Mi, Us

Management of day to day operations of SteelSummit/Magic Steel Decatur, Alabama Plant.

Grand Rapids, Mi, Us

Quality Manager for Magic Steel Sales' Decatur, Alabama location

• Receive and respond to customer queries to meet customer expectations and maintain strong customer relations• Support Customer Quality Systems Audit visits (QAV) • Manage & maintain corrective actions database and matrix for improved tracking of corrective action activity• Effectively communicate customer concerns throughout organization ( Management, Manufacturing, and Technical Support teams)• Track external sort cost and manage third party containment activity• Perform monthly, quarterly and annual customer quality performance data analysis • Work with Senior Management to formulate quality improvement plans / targets based on data analysis• Work with RVI New Product Launch & Engineering teams to improve systems performance by tracking and presenting quarterly past problem history data analysis

• Supervised & managed Quality Dept. personnel• Receive and respond to customer queries to meet their expectations and maintained strong customer relations• Facilitate QAV audits & ISO/TS certification audit for RVI’s Huntsville facility including all internal audits• Manage & maintain corrective actions database and matrix for improved tracking of corrective action activity• Maintain Quality department records• Overseeing daily operations of quality systems & processes• Worked with technical support teams to troubleshoot both internal and external quality issues and implement effective counter measures • Inform management and leadership teams of all customer related and internal quality concerns• Manage inventory in the Quality Hold / Quarantine area• Oversight of supplier quality• Coordinate new model launch activity and process capability studies• Track external sort cost and manage third party containment activity

• Provided Quality support to production associates by creating visual aids, Quality Alerts, facilitating quality inspection training, etc.• Effectively manage inventory transactions in QAD system• Assisted Quality Engineer with trouble shooting for Corrective Action Requests & maintaining all Corrective Action documentation

Canal Winchester, Oh, Us

• Manage inventory in QC Hold• Process Customer Returns• Perform inbound inspections of product used in production• Visit both customer and supplier facilities to resolve any issues that need to be addressed• Data entry into a variety of internal databases• Perform internal audits of all manufacturing and quality systems• Supervise and organize any sorting of nonconforming product provided by outside suppliers• Exceptional computer skills with knowledge of CITRIX, INTERNAL PPM DATABASE, MACOLA INVENTORY CONTROL DATABASE, MICROSOFT WORD, EXCEL, POWERPOINT

Canal Winchester, Oh, Us

• Assembly mid-center seats• Responsible for in-process inspection• Work in a team orientated environment

Education record

High School Diploma