Travis Hult, Mba Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

- Manage a team of direct reports- Assist with the recruitment process through application review and interviews- Promote an engaging work environment by effectively communicating to colleagues- Foster team develop by monitoring performance and address any performance issues- Project manage implementations and client site changes- Create and maintain client relationships and serve as a point of contact for escalations- Collaborate with internal and external teams to ensure client deliverables are met- Consult clients on system enhancements- Manage department monthly billing processes to ensure successful and timely remittance of client invoices

Greater Chicago Area

- Manage a $2 Million portfolio of large, mid and small market clients in the administration of retiree benefits- Drive initiatives and technological enhancements to improve client service and delivery- Coach and mentor colleagues to assist with their career development- Manage a team of colleagues and provide technical guidance during annual site review- Lead client meetings to communicate upcoming milestones and project status- Test entire user experience of new and existing system functionality to ensure accuracyof client system configuration

Greater Chicago Area

- Lead a book of business that entail numerous complex clients- Maintain configuration of client benefit platform for administration of member enrollment, eligibility, and billing- Manage end to end processing of open enrollment, requirements gathering, site configuration, fulfillment testing, audits, and file transmission- Manage client services team to provide delivery services in accordance with plan sponsor requirements and client service level agreements- Drive process improvements through establishing efficiencies and systematical enhancements that may be needed

Greater Chicago Area

- Test client sites to ensure proper functionality and quality- Conduct regression testing to discover software enhancements or needs- Prepare employee and employer communication documents- Triage client tickets and questions via email and provide next response time- Audit system data from various sources and produce reports about summary and detail- Resolve any data discrepancies with external vendors- Perform billing tasks such as invoice generation, posting payments and reconcile receivables

Greater Chicago Area

- Communicate effectively with third party vendors (i.e. Aetna, Accenture, RR Donnelley)- Audit system records to identify records are in compliance with business requirements- Review and resolve discrepancies that may arise from third party vendors.- Support and assist Analyst with daily special projects

Joliet, Illinois

Consumer Banking Representative - Joliet, IL(August 2015 - May 2017)- Develop and maintain relationships with new and existing clients - Open guardianship, trust, estate, and regular checking accounts- Submit necessary forms to open accounts for clients- Resolve conflicts that may arise in a client’s accountBank Teller - Lockport, IL(February 2014 - August 2015)- Trusted with Supervisor Overrides when management team is not present- Offer promotional sales to clients- Balance ATM, Vault and Branch - Meet referral sales goal every month - Ensure compliance of Teller Policy and Procedure manual

Master Of Business Administration (M.B.A.), Finance , Operations

Bachelor Of Science (B.S.), Business Administration, Graduate

Activities and Societies: Delta Sigma Pi, Pulse- Student Activities Group