In my current role as a Manager of Carrier Sales, I: • Led and managed a high-performing team of 18 remote and on-site representatives, consistently driving high performance and exceeding organizational goals. Foster a culture of continuous improvement, encouraged innovative thinking, and implemented transparent communication practices, resulting in enhanced team collaboration and productivity.• Facilitate and spearhead weekly one-on-one meetings and coaching sessions with team members, fostering professional growth and continuous improvement. Passionate about leading and developing others. • Establish and nurture strong relationships with partner companies through regular meetings, ensuring collaboration and long-term partnerships; Has a keen ability to translate and simplify complex topics. • Develop and manage annual and quarterly operations budgets and performance goals, optimizing resources to achieve business objectives. Champion change initiatives that streamline processes and improve overall team efficiency.• Oversee and coordinate the successful negotiation and execution of annual and quarterly business contracts, driving successful outcomes for all parties.

In my previous role as a Carrier Sales Rep, I: • Managed and nurtured key relationships with major clients like GSF and Simplot while sourcing and developing long-term partnerships with carriers to ensure consistent operations and meet customer demands.• Collaborated closely, effectively, and productively within a large, dynamic team, contributing to strategic planning and daily operational decision-making—the ability to work well with others as an essential high-level leader. • Conducted daily market analysis and delivered actionable insights to account managers, optimizing bidding strategies and improving competitiveness.• Provided comprehensive coverage for diverse customer freight, ensuring efficient and timely logistics management across multiple accounts.

In my previous role as a Tote Team Lead, I: • Oversaw inventory management and replenishment of over 40,000 totes within a 1 million square foot warehouse, ensuring accuracy and efficient stock levels.• Trained and mentored new hires for the picking and tote teams, providing comprehensive onboarding, hands-on guidance, and process optimization to enhance team performance and productivity.• Led problem-solving initiatives for high-demand items, delegating tasks to warehouse teams to locate and acquire products to meet operational deadlines.

In my previous role as an Owner / Agent, I: • Established a Limited Liability Company (LLC) and enrolled in the Owner/Agent program, laying the foundation for independent business operations in the logistics sector.• Developed and managed a robust portfolio of clients remotely, implementing effective strategies to drive business growth and customer satisfaction.• Conducted comprehensive market analysis to assess supply and demand trends within the logistics industry, leveraging insights to inform strategic decision-making and competitive positioning.• Self-managed work hours and travel schedules to engage with clients in person, fostering strong relationships and ensuring tailored service delivery.

In my previous role as a Logistics Broker / Account Manager, I: • Developed and expanded a diverse portfolio of business clients, driving sustained growth through strategic outreach and personalized service.• Demonstrated a strong commitment to performance and sales excellence by successfully and consistently achieving and surpassing multiple commission benchmarks.• Leveraged strong negotiation and organizational skills to close deals effectively and streamline operations, ensuring optimal outcomes for both clients and the company.• Used Microsoft Office Suite and specialized transportation industry applications, utilizing technology to enhance productivity and reporting capabilities.• Cultivated long-term relationships with customers nationwide to foster loyalty and repeat business through exceptional service and communication.

In my previous role as a Sales Consultant, I: • Delivered exceptional home theater expertise, providing clients with comprehensive analysis and tailored solutions to meet their unique entertainment needs.• Maintained in-depth knowledge of products and brand histories for all offerings available through Magnolia, ensuring informed recommendations and expert guidance.• Managed complex orders seamlessly and effectively, overseeing the entire fulfillment process to guarantee timely delivery and customer satisfaction.• Achieved and surpassed sales targets for both department and store objectives; Recognized as a go-to resource among peers for advanced systems and solutions, sharing expertise and best practices to enhance team performance and customer outcomes.• Fostered strong, long-term relationships with clients, consistently achieving high levels of customer satisfaction through attentive service and follow-up.