Provide managerial oversight of all business operations, operating independently in all business planning and administration activities including Operations, Marketing, Business Development, Vendor Relations, and Human Resources. Complete a variety of reporting for corporate headquarters on business growth, improvements, etc.• Devise and institute business strategies, sales and promotional programs, and group standard operating procedures to secure effective operations and $2.3M+ in annual revenue.• Focus on the development of junior talent, managing a team of 4 while educating the individual members in best practices for sales, customer service, business operations, and leadership.• Held accountable for all on-hand assets, managing an inventory valued at $7.6M+ while also overseeing all store ordering and merchandising.

Oversee all daily operations for an MG International location. Manage a 23-employee, retail mens-wear location and warehouse; direct all departments; develop merchandising and loss-control strategies; execute corporate programs, promotions and policies; and drive optimal customer satisfaction, staff productivity and P&L results.• Excel at building and motivating management and hourly teams, developing entry-level associates to leadership positions and coach/develop/mentor 3 direct and 23 indirect reports.• Improving sales % from previous year. Improvements achieved through change management, personnel performance improvements and focusing products important to area demographic.• Administer supplier vendor relations with 12+ unique sources, negotiate supply deals, verify deliveries, and secure optimal pricing of product.• Manage an inventory valued at $5.5M in store; cut inventory shrink and improved asset protection.

Oversaw cross-functional teams in areas including sales, customer service, and specialty services. Turned around failing business area of James Avery.• Drove sales growth across four departments (Fine Jewelry, Watches, Handbags, and Men’s Departments); Increased sales 35% in the business area of James Avery.• Instituting efficiency programs in training and keeping sales associates informed of current company trends, promotions and merchandising.

Advanced through promotions to become the Sales Manager for a high volume Macy’s location with 40+ employees. Provided strategic, operational, and sales leadership and maintained national sales standards for the location.• Increased designer brand sales by focusing on three select brands, Michal Kors, Fossil Watches, and LeVian Fine Jewelry.• Exceeded sales goals by 9% YTD in target areas including Ladies Accessories, Fine Jewelry, and Watches.• Recipient of the performance based ‘Macy’s Magic Champion’ for coaching teams to success.

Managed all operational aspects for a 15-employee small business across multi-locations, held responsible for the P&L of two symbiotic businesses, two separate groups of employees, and separate revenue streams.• Increased promotional product sales 200% in 36 months by identifying undeserved markets and creating strategic marketing plans to present products to customers.• Member and officer of several business networking groups. Member and ambassador for Chambers of Commerce: Waxahachie & Ennis.• Coordinated production, marketing and other activities ensuring on time delivery and customer satisfaction.

Partnered with CFO and served as chief of staff on numerous projects that improved the quality of chocolate paste products through the implementation of new growing techniques, fermentation controls, training of employees, and budgeting/financing of project. • Identified new markets and products, penetrated identified areas for market growth, and achieved profitability in three years from an initial position of zero production.• Provided full operational and business oversight for a 125-acre chocolate and banana farm with 45-60 full time employees.• Translated website from Portuguese to English for M.Libanio Agricola, an international chocolate cooperative.

Supervised 3000+ daily flights and 150 Flight Dispatchers, ensured the efficient operation of an airline, including the on-time arrival/departure of flights and relations with internal and external stakeholders.• Participated in industry and corporate operational discussion groups and gained extensive experience with NLRB, EEOC, ERISA, OSHA, and HIPPA issues.Elected to various employee/management association positions over career. Duties included representing employees in labor disputes, negotiating contracts, recognizing safety concerns and working with management to find solutions. Realizing that working together was much more important for employee careers and profitability of company which by nature go hand in hand.