Travis Lamb Email and Phone Number

As an Account Manager in the gaming industry, I manage a portfolio of >$30 million across 23 accounts, focusing on client relationship management, strategic growth planning, and ensuring client satisfaction. My role involves extensive collaboration with internal product and service teams to enhance customer experience, drive innovation in product offerings, and incorporate customer feedback to optimize processes. Proven track record in prospecting, closing deals, and managing complex sales cycles. Adept at driving business growth and building strategic partnerships.

As a Senior Demand Generation Representative at AWS, I was promoted for consistently exceeding MBOs and KPIs. I led the redesign of an internal wiki for AWS GameTech, resulting in a 300% adoption of new resources. I began working and leading teams cross functionally to improve processes and mechanisms, leading to an increase in from 0.1% to 34% for the Partner Attached Rate of opportunities within Games CSC. As part of my advancement, I exclusively focused on full-sales cycle processes, bringing customers from Prospect to Closed/Won. By building relationships internally & externally, I leveraged this success to shortly move into my next role as a Field Account Manager.

Successfully prospected over $10.5 million in net new business with a close rate of over 40% during my tenure as a Demand Generation Representative at AWS. My responsibilities included identifying and engaging potential clients, effectively communicating technical cloud concepts and value proposition, and nurturing leads through the full sales cycle. By building strong relationships with key stakeholders, conducting thorough market research, and employing data-driven strategies, I consistently exceeded targets. This role sharpened my ability to drive business growth, develop strategic partnerships, and navigate complex sales cycles, skills that I continue to use and refine to this day in all roles.

Worked a contract role for 2.5 months covering SLED segment. Achieved avg. attainment of 150% against contract KPIs. Received & accepted offer of FTE covering the Enterprise Greenfield segment. Average attainment of 225% across the Enterprise space, generating over $1 million in net new opportunities within 6 months.

• Helped lead diverse teams to success in high pressure situations on a daily basis.• Provided IT and accounting support for upper-management.• Engaged customers with unparalleled customer service and sales practices to drive increased repeat business and overall improved customer experiences.• Initiated community outreach programs to bring in new customers and drive sales during off-peak seasons.• Accurately adjusted employee schedules based on previous sales trends while maintaining proper staffing levels for day-to-day operations.