Travis Lee Email & Phone Number

Alpharetta, Georgia, United States

Responsibilities include monitoring telecommunications and security systems. Calculating daily revenue from hotel reservations. Identify process improvements for the front desk lobby and kitchen areas. Plan and execute monthly profit and hotel occupancy goals with the GM. Coordinate and communicate on all Marriott corporate procedures and updates. First line of communication for customer service and customer resolution. Greeting guests in an efficient and courteous manner. Participate in the onboarding of new hotel associates.

Responsibilities included inventory management, sales and income reporting, educating and mentoring sales staff to create a high level environment of customer service and customer shopping experience. Coordinate with store manager and GM to consistently identify ways to improve work flow, customer inexperience, and monthly revenue. Worked to meet / exceed weekly sales goals. Hire, train, and retain employees. Coached sales clerks to improve customer interactions. Supervise sales clerks to ensure that customers are helped properly and effectively. Work with the manager to create advertisements for products. Schedule sales staff weekly shift rotations. Motivate staff during busy shifts. Listen to customers' complaints and assist them to an effective resolution.

Responsibilities included opening and closing the store, keeping track of inventory, preparing sales reports, and monitoring sales staff to ensure that customers receive a high quality of service. Successfully met or exceeded monthly sales targets each month. Hire and train new employees. Assisted with the onboarding process. Marketing sales promotions to customers. Work with the manager to create advertisements for products. Schedule sales staff weekly shift rotations. Worked with the store manager to create a positive inclusive work environment.

Master Of Business Administration - Mba

Bachelor'S Degree, Criminalistics And Criminal Science

Master

Cumulative GPA: 3.7/4.0

Bachelor Of Arts, Criminal Justice