Key Responsibilities:Provide exceptional customer service through various channels, including chats, emails, phone calls, and text messages.Perform accurate data entry and maintain organized records.Assist with administrative tasks such as scheduling, filing, and office management.Process and manage payments, ensuring accuracy and timeliness.Draft and edit copy for various communication needs.Support the team with email and text responses to customer inquiries.Handle sensitive account information with confidentiality and integrity.Perform minor legal tasks as needed.