Travis M. Thompson Email & Phone Number

Toronto, On, Ca

Brantford, Ontario, Canada

🔹 Developed and maintained comprehensive project plans, including scope, schedule, budget, and resource allocation.🔹 Meticulously monitored project progress, identifying and mitigating risks or issues to ensure timely delivery.🔹 Collaborated closely with stakeholders to define project objectives and success criteria, fostering effective communication and alignment.🔹 Utilized expertise in Smart Home Automation systems, construction, networking, and other low voltage products to drive excellence in project execution.🔹 Designed and implemented end user training modules, as well as in-house training programs, to enhance team skills and knowledge.🔹 Developed relationships with clients, managing expectations, and preparing and delivering updates to ensure satisfaction.

Ontario, Canada

• Delivering personalized service and meticulous attention to detail throughout every stage of the renovation process.• Leading a wide range of home renovation projects, including kitchen and bathroom upgrades, home extensions, and complete transformations.• Executing projects from concept to completion, ensuring all aspects meet high standards of quality and craftsmanship.• Prioritizing client satisfaction by maintaining clear communication, addressing concerns, and exceeding expectations.

Mississauga, Ontario

• Created and delivered classroom training sessions on Household Appliances and Consumer Electronics• Developed and implemented printed materials, offline tools, and training videos• Trained PR agencies, internal sales force, and high-profile retailers and partners• Customized training programs to align with Hisense channel partners and call center staff needs• Interacted with various executive levels to create marketing materials and training initiatives to support product launches and promotions• Represented Hisense at various tradeshows and sales events across Canada

Toronto, Canada Area

• Conducted in-store visits and executed field marketing initiatives for LG's Home Appliance and Home Electronics categories• Planned and implemented the LG Appliance National Road Show within budgets• Motivated and mentored the Home Electronics and Home Appliance Field Teams• Provided innovative sales and value selling techniques, and coached the team on ownership of territory/business• Drove a sales-focused team measured on sell-out and trained them to analyze sell-out numbers by store• Utilized in-store relationships to gather competitive information and market sensing• Presented key training techniques and analogies to Retail Sales Associates (RSAs) to explain the premium proposition• Managed in-store execution of all merchandising and POP elements

Toronto, Canada Area

• Managed the annual training and event activation budget for Home Appliances, developed the annual category training strategy, and created sales and RSA communication strategy• Trained with HQ and US training teams to gain best-in-class product knowledge and provided product training and category direction to the sales management teams• Developed training videos and product demonstrations, and collaborated with Retail Marketing and Brand teams to develop POP and RSA selling tools• Managed budgets and staffing for trade and consumer shows, and managed all samples, showroom and training facilities• Provided a resource for LG customer and service lines, planned, managed and executed Head Office training facility events, and traveled on store visits with FSR team to gain knowledge from the front lines• Created and developed LG Learning Canada Application and published to Apple and Google

Ontario, Canada

• Trained Retail Sales Associates on new and established Home Appliance, Home Entertainment, and Mobile products• Executed in-store merchandising to strict standards and trained Temporary Promoters, Field teams, and LG clients• Reported daily store visits using Sales Force to provide market and competitive information to individual account managers and training team• Planned and executed successful marketing activations and set up and deployed LG Head Office training facility to provide a first-in-class training experience to their client.

Brantford, Ontario

• Provided customers with complete solutions to all their technology needs.• Possessed a strong understanding of the marketplace and competition.• Received leading edge product knowledge training on over 20 audio and video manufacturers.• Set up and calibrated home theatre vignettes to provide customers with the complete home theatre experience.• Delivered support to home theatre team members with ultimate goal being to satisfy customers and achieve sales goals.

Ontario, Canada

• Managed a range of product categories in surf, snow and skate distribution chain.• Serviced existing dealers and qualified new accounts.• Analyzed sales and inventory reports, and provided superior customer service to all authorized dealers.• Dealt with individuals at all levels from manufacturer to retail store operations.• Participated in trade shows and events in Toronto, Montreal, Reno and Las Vegas.

Mississauga, On

• Coordinated ocean import deconsolidation.• Updated customers on arrival details and traced shipments from origin to destination.• Monitored container movements by tracing ship, rail and land terminals.• Liaised with regulatory agencies and key contact person for custom brokers and freight forwarders.

Sarnia. On And Mississauga On

• Managed all store operations and management functions.• Provided ongoing support, training and development to team with ultimate goal being to satisfy customers and achieve sales goals.• Exceeded sales targets on a monthly basis.• Implemented merchandising plans and directives.

Brantford, On

• Performed a variety of sales and customer service activities.• Supervised, coached, and trained sales team.• Monitored and maintained sales floor while ensuring accurate inventory control.

Brantford, On

• Sales associate for men's wear department.• Performed a variety of sales and customer service activities.• Monitored inventory management, display, and restocking procedures.