Global Product ManagerEnthusiastic leader known for his ability to collaborate with others, mentor employees and motivate teams to drive business results. Implement and manage a global governance model to increase product development collaboration and speed-to-market. Focused on team communication to uncover solutions and promote effective change management. Led the development of an integrated, centralized system to increase product selection accuracy and delivery for customers. Improving project portfolio and roadmap management, including global buy-in positioned for long-term project management success. Streamline product development methodologies to increase efficiency and product quality.

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Deliver comprehensive IT PMO services to the enterprise. Create valued clinical and business partnerships in in support of enterprise strategy and governance objectives. Develop and enhance project intake, project management practice, portfolio management methodology, IT governance, and overall IT PMO business functions.• Consolidated IT project managers, and expanded IT PMO team, hiring quality professionals (8 hires in 4 months with 11 direct reports) • Managed Project Intake for all capital and operational project requests (averaging 400 new project requests/year)• Fast-tracked Microsoft SharePoint/Project Server 2010 implementation (200 IT staff functional within 5 months)• Prepared business plan and approach for MS Project 2013/SharePoint 2013 upgrade, including project intake, portfolio management, and expanded use across the enterprise• Drove enterprise IT PMO Liaison Program creating single touch points for over 100 departments and 500 leaders • Defined approach and resources addressing IT Project Portfolio and governance process gaps• Documented and formalized enterprise purchase order process for IT expenditures

Deliver comprehensive IT PMO services to the enterprise. Oversee and improve IT Business Administration services for finance, budget, change, contract, legal, procurement, risk, and vendor management. Provide direction and expertise to design for IT strategic planning and goal development. • Established quantitative and qualitative metrics for project management deliverables• Organized team in creating the Project Technical Assessment component of Solution Architecture• Coached team on PMO services and approach, improving customer satisfaction and solution delivery• Optimized the Project Change Control process to ensure a more controlled project environment• Managed Primavera decommission and transition to internally developed solutions• Provided expertise in developing time-tracking solution for capture of Transplant services and reimbursement

Provide direction and expertise to design, develop, implement and maintain all aspects related to IT business administration, strategic planning and goal development. Oversee and improve IT Business Administration of finance, budget, legal, contract, procurement, change, risk, and vendor management.• Identified gap and created IT system decommissioning procedure and checklist• Selected by leadership as the IT representative on the Community Health Division Capital Budget Committee• Defined solution for projects requiring SaaS and/or lease contracts • Performed IT Maturity Model assessment for direct use in developing the short and long-term IT Strategic Plan• Internal enterprise Gartner account representative, successfully negotiated open access for leadership

PMO operational support, development and senior-level guidance for systems, methodology, process, templates, education, and overall services to the enterprise.• Developed and managed project stage-gate quality assurance process• Improved the enterprise project intake and business analysis process for project review and approval• Implemented PMO practice improvements, upgrades, license management, and system enhancements• Enabled lessons learned post-project reviews and integration of findings into project and program planning• Created project status and earned value reports for monthly review by IT governance

Provide senior level guidance for systems, peer coaching, technology development, and application planning.• Headed development of Lawson maintenance protocols to streamline 8 core and ancillary applications (standardized from 24 versions to 8 independent versions)• Oversight for IT department move and delivery of staff equipment successfully to new location (100+ staff)• Self-directed creation of the Business Applications 3 to 5-year Strategic Plan• Functional and quality review of Lawson consolidation project, resolving several critical system issues• Led team to develop standards and policy for application documentation, meeting IT audit requirements• Coordinated internal resources in creating system testing framework, flow charts, and recommendations

System Analyst and Team Lead implementing organizational Intranet, including associated implementation standards, procedures, team roles, and operational support and management. IT Analyst and Project Lead for Intranet and department site deployments, business systems, and process improvements.• IT Project Lead and Systems Analyst, addressing business analysis, solution architecture, and successful implementation for Eclipsys Sunrise Decision Support System, and Lawson ERP System (8.0.3 MSP9)• Centralized and standardized policies and procedures online, decreasing maintenance efforts by 95%, and increasing the availability of accurate information to over 3,500 staff members.• Spearheaded Just-In-Time (JIT) procurement process optimization leading to a cost savings of over $100,000/year• Reduced outstanding accounts from over $3 million and 100 days out, to under $90,000 dollars and 28 days out• Developed Application Database through a collaborative team effort creating a centralized resource • Independently identified and recovered more than $70,000 in vendor overcharges.• Collaborated to develop Commission on Accreditation of Rehabilitation Facilities (CARF) digital assessment

Provide IT clinical team support and system analysis duties.• Documented and built test environment and scenarios for Affinity clinical system upgrade• Identified and documented cause of critical issue on new clinical application

R&D core team member for pharmaceutical medication delivery system, focused on Orasolv pilot product, board, and customer satisfaction related to the patented delivery system.