Product Owner, Oracle Health Hosting. Responsible for team of 30 consisting of Product Managers, Site Reliability Engineers and System Analysts for a suite of Cerner Millennium products in the CareAware space.Security Vulnerability Management, product lifecycle and tech currency stability, as well as automation efforts to improve infrastructure management and monitoring.

Client facing contact and Manager for team of Windows and Linux System Engineers. Production and non-production environments for 10+ healthcare system clients. Responsible for SLA'd support of production client systems, delivering on project timelines and milestones driven by client needs and technology currency.

10 years experience in Healthcare IT. IT management, System Engineering. Frontend Windows Server, IBM Webpshere, EMR/EHR Domain managementIT Project Managment, Client Facing Support model and management of team of 10+ Engineers.

Windows Server AdminAdmin of Logistics Center Server Cluster. Load Balanced 5 Server Cluster running Windows server 2003. With 4 application servers and 1 file server. Configuration, User Support, Application Support, File Structure Administration. Setup and login script writing and support. Active Directory administration, Domain Admin. Unix Systems Admin Center wide support for Unix applications, project planning, user maintenance and setup. Root user access. User setup and administration, password administration. Wi-Fi SME. Center wide support for wireless applications, hardware infrastructure and configuration. Responding through Action Request tickets issued by the Remedy system. Handling new versions of software pushes for end-users. Altiris Deployment troubleshooting. Server Installs and planning. Creating purchase orders for equipment. Preparation for sufficient power, network connectivity, IP/Vlan allocation and switch port assignment. De-installing expired lease servers. Commissioning and De-commissioning servers. Local Sharepoint Site Admin. Responsible for setting up and maintaining the local datacenter Sharepoint site.

Complete Monitoring of the BCD Travel Worldwide Network utilizing ProIT Management Software.Veritas Backup MonitoringDatabase Server Monitoring via Idera SQL ScheduleAS/400 Backoffice Monitoring of DASD and Remote JournalsNetwork Printer queues and spooling monitoringCompany Website Monitoring via Sitescope, and IIS Restart dutiesTrend Micro Officescan Reports and monitoring of viruses on the BCD NetworkAPC Infrastructure monitoring of power supplies at remote office sites and data centersMonitoring of Datacenter temperature, airflow, and humidity levels via SupergooseVisual monitoring of the Liebert A/C cooling systems in the Atlanta and Kansas City Data CentersMonitoring of Cognos Publishing Package for failed reports that required the NOC to re-runDaily walkthrough of KC Datacenter, checking cooling levels, power strips, fire suppression system, and UPS power levels, and phase loadsSNMP Monitoring on relay servers for the ProIT system. Various server monitoring duties including Blackberry, Microsoft Exchange, Application, and Telecom servers.

Line Provisioning for Time Warner Cable end users using Sprint technologyEnsuring a smooth process for end users when transferring their telephone service over to Time Warner Digital Phone. Working with Time Warner Cable to address system and customer related issues.Working with other Telco companies to coordinate line switch parameters. Self managed workload and time allocation.