Travis Murray Email and Phone Number
Travis Murray work email
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Travis Murray personal email
What if the key to your success is someone who can unlock it all?With 15+ years of experience in customer success, sales, and leadership, I bring innovative solutions, build lasting relationships, and turn challenges into growth opportunities. Passionate about empowering teams and exceeding expectations, I’m here to make success simple—and fun.
Solera | Dealersocket
View- Website:
- dealersocket.com
- Employees:
- 998
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Customer Success ManagerSolera | Dealersocket Dec 2023 - PresentIrving, Texas, Us• Successfully managing 52 client accounts, ensuring high levels of customer satisfaction while consistently onboarding new clients and expanding business relationships.• Saved 27 clients, retaining $412,000 in Annual Recurring Revenue (ARR), demonstrating a strong ability to identify risks and implement strategic retention techniques.• Generated $27,500 in new MRR since January, driving business growth through effective relationship management and service excellence.• Spearheaded the addition of 12 new locations, expanding the business footprint and building strong partnerships.• Created and managed travel and scheduling independently, demonstrating excellent organizational and time-management skills to meet client needs and business demands.
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Corporate Trainer (Virtual Classroom Instructor)Solera | Dealersocket Mar 2021 - Dec 2024Irving, Texas, Us• Trained multiple dealerships on SaaS platforms with a 100% pass rate, ensuring complete understanding and adoption of the software by all participants.• Implemented SaaS solutions with a 100% success rate, streamlining operations and improving dealership performance through effective onboarding and support.• Achieved a 100% CSAT score from customers receiving training, consistently delivering outstanding service and meeting client expectations.• Generated and reported on dealership performance post-training, providing insights and actionable feedback to optimize customer success and retention.
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Implementation ConsultantSolera | Dealersocket Oct 2021 - Dec 2023Irving, Texas, Us• Led 3 project implementations per week, ensuring smooth transitions and adherence to timelines for successful client onboarding.• Developed comprehensive project plans, timelines, and budgets for travel, ensuring efficient resource management and cost control.• Increased on-time delivery rates by 10%, enhancing operational efficiency and client satisfaction.• Created hands-on training scripts to facilitate client adoption of new tools, resulting in faster and more effective onboarding processes.• Recognized by clients and leadership for delivering outstanding customer service, consistently exceeding expectations.• Achieved client survey ratings of 95-100% over a 6-year period, reflecting sustained excellence in customer relations.• Increased client satisfaction scores by 15%, demonstrating a strong focus on relationship building and customer success.
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Tech Support EngineerSolera | Dealersocket Jun 2018 - Mar 2021Irving, Texas, Us• Consistently achieved a CSAT score of 95%, ensuring customer satisfaction and prompt issue resolution.• Surpassed performance targets by achieving 120% of the goal for calls handled and cases created.• Earned two level promotions within the same year due to exceptional performance and technical expertise.
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Lead Generation ManagerSolera | Dealersocket Dec 2017 - Jun 2018Irving, Texas, Us
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Store ManagerBrightstar Wireless Feb 2017 - Dec 2017Brigham City, Utah, Us• Managed daily operations across two locations, leading a team of 10 employees with 100% retention during my tenure.• Consistently exceeded sales goals by 120% or more, contributing to significant revenue growth.• Broke a company sales record at one location, setting a new standard for performance in the region.• Transformed a failing store into a profitable operation by enhancing sales processes, boosting customer engagement, and optimizing inventory management.• Spearheaded team training and development, resulting in a 20% increase in customer satisfaction and improved team morale.• Monitored store performance and executed targeted marketing strategies, contributing to a 15% increase in foot traffic.• Responsible for inventory management, loss prevention, and achieving store KPIs, including sales, profit margins, and customer retention rates. -
Inside Sales RepresentativeSolarwinds Aug 2016 - Jan 2017Austin, Texas, UsSoftware sales for network discovery -
AdrSolutionreach, Inc. Sep 2015 - Jul 2016Lehi, Ut, UsCall dental and vision offices to schedule demos for the company sales team. -
Sales AssociateJoseph Schubach Jewelers Jul 2015 - Sep 2015Scottsdale, Az, UsPresent fine Jewelery to potential customers,Maintain operations, cataloging merchandise. -
Sales AssociateMorgan Jewelers Nov 2014 - Jul 2015Present fine jewelry to potential clients, and maintain sales floor and operations. -
Assistant Store ManagerGowireless, Inc. Jun 2010 - Apr 2014Raleigh, Nc, Us
Travis Murray Skills
Travis Murray Education Details
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Tooele Adult EdDiploma -
Duchesne HighHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Travis Murray
What company does Travis Murray work for?
Travis Murray works for Solera | Dealersocket
What is Travis Murray's role at the current company?
Travis Murray's current role is Customer Success Manager excelling in team performance and product adoption.
What is Travis Murray's email address?
Travis Murray's email address is tm****@****ket.com
What schools did Travis Murray attend?
Travis Murray attended Tooele Adult Ed, Duchesne High.
What skills is Travis Murray known for?
Travis Murray has skills like Team Leadership, Sales Operations, Sales Management, Sales, Customer Service, Team Management, Sales Process, Lead Generation, Cold Calling, Leadership, Store Management, Management.
Who are Travis Murray's colleagues?
Travis Murray's colleagues are Justin Garry, Pranaw Kumar Pandey, Stephen Delorme, Mriganka Das, Alli Keck, Robert Pierson, Sarah Love.
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