Travis Nealey Email & Phone Number

With over a decade of experience in hospitality and IT support, I am a highly skilled and customer-focused professional currently pursuing a Bachelor's Degree in Information Technology. As a General Manager at AMC Theatres, I was able to hone my excellent customer service skills, while also excelling in office management and inventory/securities audits. I was also tasked with point-of-sale and back office workstation installations/configurations during several acquisitions. In my current role as a Help Desk Technician at Kalmer Solutions, I provide comprehensive IT support to my clients, managing their IT systems and delivering expert application support for banking products. I am proficient in active directory management, remote desktop support, and efficiently resolving IT incidents to minimize downtime. With a strong focus on delivering exceptional customer service, I ensure that my client's IT systems run smoothly across all branches.Known for my positive and friendly demeanor, I am not only technically proficient but also a fun person to work with. I bring a collaborative and team-oriented approach to my work, fostering a positive work environment and building strong relationships with colleagues and clients alike.Along with my practical experience, I am actively pursuing a Bachelor's Degree in Information Technology, enhancing my technical knowledge and skills. Committed to staying updated with the latest industry trends and technologies, I am dedicated to providing the highest level of service to my clients.With my diverse skill set, customer-centric approach, and my ability to create a positive and inclusive work environment, I am well-prepared to contribute to the success of my clients and employers, leveraging my passion for Information Technology.