Travis Norris Email and Phone Number

​•Directed regional marketing strategies to build, grow and maintain a fortress market. • Successfully built meaningful community relationships with both regional an local entities to foster brand awareness and brand credibility.• Established and nurtured a regional charitable division within the region responsible for giving back to both our student body and the community at large.• Proudly instituted both a scholarship and fellowship program designed to give back to those in service of our communities.• Responsible for securing educational partnership contracts with both non-profit and major corporations building mutualistic symbiotic relationships.• Consistently exceeded performance forecasting metrics.

•Launched Capella’s inaugural campus. Marking it’s beginning in the brick and mortar presence in higher end.•Directed and maintained total campus standard operating procedure. •Responsible for the creation of an environment supportive of a quality student experience. •Created and nurtured a thriving campus culture that ensured sustained campus excellence. •Managed all aspects of new student enrollment. •Responsible for recruiting, screening, interviewing, hiring, onboarding and development of all non-academic campus personnel.•Hosted various educational, marketing and community based events in an effort to support, current learners, alumni and the community at large.

•Directed and maintained total campus standard operating procedure. •Responsible for the creation of an environment supportive of a quality student experience. •Created and nurtured a thriving campus culture that ensured sustained campus excellence. •Managed all aspects of new student enrollment. •Partnered with the Campus Dean to develop student retention strategies and ensure said strategies translated directly to student persistence. •Responsible for recruiting, screening, interviewing, hiring, onboarding and development of all non-academic campus personnel in all departments to include middle managers. •Oversaw the collection processes related to outstanding accounts receivable. •Maintained adherence to all uniform principles pertaining to internal, VA, and DOE audit guidelines. •Grew campus by 175% in first year as Campus Director. •Grew both my second and third Campus Director posts to the largest campuses in the Strayer University system.

•Maintained individual standards and responsibilities as an Admissions Officer while successfully facilitating, training, and supporting all Admissions Officers and administrative support staff. •Completely responsible for new student enrollment and ensured achievement of all departmental performance objectives.•Selected to be a member of the university’s Leadership Road Map which in an initiative organized to facilitate the expeditious development of high potential employees towards Campus Director positions.•Consistently achieved metrics, both individually and departmentally.•Consistently ranked in the “Top 10" for the university across the board as a department.•Proven proficiency of and pertaining to all admissions processes.

•Was responsible for enrolling, retaining, and supporting students for the duration of their tenures. •Organized all administrative data and the maintenance of records, solidifying a connection with the student from matriculation through graduation. •Articulated all pertinent information to prospective students to satisfy a mutually beneficial student/university relationship. •Assisted students in selecting programs of study and provided graduation and salary data on different programs offered by the institution. •Provided knowledge based information on career expectations, opportunities, and earning potential.•Consistently recognized as the “Top LIFE Changer” by the region.•Promoted to manager over the department within 6 months of departmental transition.

•Coordinated and implemented timely enrollment of continuing students, both in-school and reinstate, and all associated retention activities with assigned student advisees. •Solicited feedback from students withdrawing from the University•Provided guidance and assistance needed for the re-enrollment of out-of-school continuing students, and offered feedback to campus management regarding information attained from conversations with continuing students.

•Solely responsible for facilitating all processes of and pertaining to the merchandising and profitability of clothing, accessories, and infant products while at any given time, orchestrating complete day-to-day operation.•Selected to be a member of a high performance group of executives entitled High Potential Team that was structured to stimulate development.•Acted as a district level resource for the executive role.•Additional responsibilities included serving as district level Team Trainer, Recruitment Captain, Intern Coordinator, and a key member of the district level assessment team.•Within first year of employment, facilitated training of five peer executives.