Travis Parchman Email & Phone Number

Providing fractional CTO engagements and technology leadership consulting and mobile application product development

Greater Philadelphia Area, Us

Partnering with repeat start-up founder to pivot an existing mobile fitness app from a niche market to global, internet scale.• Aligning architecture of Apple iOS/Android, dual-platform mobile fitness app and public cloud back office for rapid growth.• Assessing skills and readiness of international development resources as part of staff growth plans.• Championing Agile and DevSecOps best practices to reduce costs, improve customer experience, increase velocity, and improve security to make product more attractive to integration partners.• Assuring architecture, feature code, and infrastructure artifacts observe modern software development standards for ease of integration, adaptability, and high resiliency. • Assisting start-up founder in navigating the challenges of organizational growth and maturity.

Tyler, Tx, Us

Transformed 30 development, architecture, and process resources in 7 unaligned global product teams into a coordinated enterprise portfolio development engine built on product value outcome focus, Agile excellence, and DevOps best practices. Drove data-driven decision-making, internal professional development, and upskilled staff hiring to build organizational capacity for cloud first, distributed service deliverables in the AWS public cloud. Brought all software development at the company into one center of excellence.• Provided strategic leadership both within and beyond the engineering organization• Developed vision, mission, and value delivery KPIs to drive continuous improvement of engineering practices• Presented strategic plans and quarterly updates on department to company executive team• Mentored senior leadership staff development skills and coordinated budgeting and staffing plans• Focused staff on taking product ownership and prioritizing the business value of their activity, capturing performance metrics, and effectively collaborating with product management• Released new, high-priority business value to customers in all product lines every 3 weeks or better• Drove staff knowledge to use the full AWS service portfolio through formal certification training/exams, engagement with AWS professional services, and attendance at AWS re:Invent.• Championed domain-driven design through UML diagrams and the development of common business/technical vocabulary• Focused DevOps development on Continuous Integration/Continuous Delivery (CI/CD), Infreastructure as Code (IaC), unit testing, and automated integration testing• Defined loosely-coupled service architecture with asynchronous, event-driven messaging to enable realization of a next-generation portfolio suite• Drove innovative use of emerging technologies to reduce costs, increase delivery velocity, and increase product reliability, resiliency, scalability, and observability

Philadelphia, Pa, Us

As the Executive Director, I led cross-functional teams consisting of 25 architects, engineers, and UX professionals in planning, developing, and implementing strategy for the architecture and user experience of the REactor products. I collaborated with leadership teams to educate internal and external parties and users on enterprise architecture concepts. Additionally, I took measures to ensure product development teams aligned all objectives, design patterns, and tasks with Product Architecture. Among my accomplishments: • I championed company-wide transformational change efforts; instilled digital modernization across all teams to fuel innovation, high performance, and improve collaboration.• I spearheaded the integration of new best practices focused on Agile, Lean, and DevOps strategies.• I successfully delivered of a pipeline-based CI/CD/CD platform; standardized deployments while maintaining high reliability.• I also led improvements of UX product team practices; integrated human-centered design practices, design system, and component library to support developers in working in alignment with company values.

Philadelphia, Pa, Us

As Executive Director, I orchestrated multiple cross-functional organizations consisting of up to 110 global employees, two directors, and five managers under each domain of customer care. I provided financial oversight for a budget of $20M annually. I led strategic planning and implementation as well as development of policy, procedure, and best practices for customer care, troubleshooting, and enablement tools for use by the company and partners. Instilled positive product mindset and agile practices into team. In addition, I also assembled and led cross-functional teams of Product Owners, Business Analysts, Scrum Masters, Architects, UX Professionals, and Developers.Among my accomplishments:• I championed portfolio expansion containing the former xTools organization to include more than 15 enterprise and syndication products. Identified executive leaders that aligned with the company's products, proposed solutions, and secured investments to create a team to deliver on set solutions. Earned the organization a positive image and reputation built on vision and the strategy.• I focused on enabling syndication partners, expanding product market reach beyond direct customers

Philadelphia, Pa, Us

As a Senior Director, I oversaw cross-functional teams of up to 50 creating customer care tools. Set goals, KPIs, and best practices for customer-facing teams. I ensured customer experience maintained company values and standards across all functions including communications, troubleshooting, and enablement. I also established and maintained relationships with company partners, key accounts and customers, and other external parties.Among my accomplishments:• I instilled the idea and aligned all team activity with the philosophy that operations personnel deserve tools that are every bit as dedicated to ease of use and user satisfaction as what Comcast provides to its public customers.

Philadelphia, Pa, Us

As a Director, I oversaw and led operations for cross-functional teams of up to 20 to construct and develop an operations tooling organization delivering the first troubleshooting application for X1. I spearheaded all phases of application development from initial design to completion. I established and maintained relationships vital to the operation's success. Additionally, I assembled and engaged teams to ensure resilience and agility to adapt to fast-paced engineering needs.Among my accomplishments:• I was recognized for leading the creation of xRay, the first customer care and troubleshooting tool supporting Xfinity X1 and Stream Flight Planner, the media stream configuration tools for X1 Video over IP

Responsible for developing technical and operational strategies to meet aggressive roll-out of Comcast Converged Products video products including driving technical integration initiatives that involve collaboration with CCP, other Comcast organizations, and vendors. Responsible for designing and leading development of tools to support the care and feeding of CCP product deployments. Provides advice on roll-out planning, streamlining support, and identification of cross-team integration challenges. Leads tiger teams to address critical issues. Responsible for developing/delivering presentations to senior CCP and Comcast executives.• I was honored for demonstrating exemplary leadership abilities and performance and promoted from Senior Technical Operations Consultant (2/2011 - 9/2011); specifically selected after guiding operations on incorporating traditional VOD metadata and media delivery technologies into X1.

Contributing to the operations/deployment engineering of next-generation media delivery systems.

Atlanta, Ga, Us

Educating Video Engineering staff new to Video on Demand and producing technical requirements for integration of TiVo set-top boxes with Cox VOD.

Boston, Massachusetts, Us

Responsible for all enterprise and product architecture for newly created Advanced Applications Business Unit in Fort Washington facility. Member of newly established Office of the CTO charged with driving coordinated technology strategy for the global needs of the company.

Boston, Massachusetts, Us

Assumed overall technical direction of SeaChange's Fort Washington, PA division. Responsible for directing a staff of 55 professionals in Engineering, SQA, and Support teams developing interactive application solutions from embedded platforms to infrastructure to new services in VOD, new media, games, and more. Fort Washington, PA teams are responsible for the most widely deployed, embedded VOD signaling SDK in the Western Hemisphere. Teams also architected, designed, implemented, and deployed VODlink, the most widely used portable set-top middleware in use in the Americas.

Boston, Massachusetts, Us

Continued to direct development of VODlink and DVD on Demand product lines. Absorbed responsibilities for other products and developed new opportunities as the technical face of the interactive division of SeaChange with the key customers in the North American market and beyond.

Boston, Massachusetts, Us

Oversaw all engineering development in the invention, design, and development of VODlink, the most widely deployed television set-top middleware in the Americas. Acted as primary inventor of SeaChange's DVD on Demand technology and led the team the developed the various products in that line.

Boston, Massachusetts, Us