Travis Patton Email and Phone Number
Travis Patton work email
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Travis Patton personal email
Travis Patton phone numbers
I am passionate about creating great customer experiences, while providing excellent service. I believe in continuing developmental opportunities by taking advantage of advancements through education. I like to incorporate new ideas that can assist to facilitate this and apply new methods to help succeed.Specialties: Multimedia sales and marketing. Microsoft Office Suite, Excel
Inovalon
View- Website:
- inovalon.com
- Employees:
- 2086
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Team LeaderInovalon May 2023 - PresentUnited StatesAssist in creating knowledge based articles for department. Create training material and help facilitate training of technicians. Provide daily assistance utilizing problem solving skills. Coaching and help with development.
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Product Support RepresentativeInovalon Feb 2022 - PresentUnited States
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Member AdvocateInovalon Feb 2021 - Feb 2022United StatesFacilitate the access to virtual meetings across diverse digital platforms.
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Virtual Global Platinum ProfessionalAmerican Express Mar 2019 - Feb 2021United StatesGlobal Platinum Care Professional -
Senior Messaging ExpertT-Mobile Jun 2015 - Mar 2019Birmingham, Alabama, United States• Take inbound calls from customers and assist with bill payments.• Receive inbound calls from customers to assist with device troubleshooting.• Assist customers with troubleshooting steps to help with andoid and ios devices.• Assist customers with setting up mobile hotspot devices. • Assist customers with phone and network troubleshooting. • Provide thorough technical support• Promoted to Senior Messaging Expert • Communicate accurate account information through various methods of media.• Address customer account concerns and communicate them through various media platforms.• Research and provide information to customers with multi-tasking several chats. -
Financial Care ProfessionalT-Mobile Jun 2015 - Jan 2019• Take inbound calls from customers in an effort to resolve personal debts..• Establish designed payments plans to bring accounts to resolution.• Process payments for customers and business over phone.• Assist with negotiations and account resolutions
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Senior Technical ConsultantT-Mobile Jun 2015 - Jan 2019Birmingham, Alabama AreaTake inbound calls from customers to help resolve technical support issues. Assist with network connectivity issues. Help customers set up mobile hotspots. Troubleshoot android and ios devices. Assist with wifi connections for laptops and other wireless devices.
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Collections SpecialistAmsher Collection Services May 2014 - Jun 2015Birmingham, Alabama, United States• Take inbound calls from customers in an effort to resolve personal debts.• Make outbound call to customers and business to aide in resolving business related and personal debts.• Establish designed payments plans to bring accounts to resolution.• Process payments for customers and business over phone.• Assist with negotiations and account resolutions. -
Operations ManagerPortfolio Recovery Associates, Inc. Jun 2006 - May 2014Birmingham, Alabama Area• Operations Manager• Take inbound calls from customers to help resolve debts• Make outbound calls to customers to assist with collections in resolving personal debts• Recover monies from customer’s accounts that have delinquent expected payments.• Send emails reports and assist associates in meeting monthly goals • Meet all required performance acceptance goals.• Negotiate payments and collections on all collectable accounts• Assist colleagues with account negotiations • Assist in dispute resolution of customer concerns• Perform all administrative duties and processes required for position• Manage a team of 12-15 representatives to help assist with meeting team needs.• Coaching and development of representatives• Monthly evaluation of live calls for coaching purposes.• Provide feedback and position SMART plans when necessary.• Develop plans and growth trackers to help meet company goals.
Travis Patton Skills
Travis Patton Education Details
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Microbiology -
Diploma Central HighMicrobiology And Chemistry
Frequently Asked Questions about Travis Patton
What company does Travis Patton work for?
Travis Patton works for Inovalon
What is Travis Patton's role at the current company?
Travis Patton's current role is Team Leader Product Support at Inovalon.
What is Travis Patton's email address?
Travis Patton's email address is tr****@****ess.com
What is Travis Patton's direct phone number?
Travis Patton's direct phone number is +120565*****
What schools did Travis Patton attend?
Travis Patton attended Ashford University, University Of Alabama At Birmingham, Diploma Central High.
What are some of Travis Patton's interests?
Travis Patton has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Reading, Poverty Alleviation, Arts And Culture, Camping, Human Rights.
What skills is Travis Patton known for?
Travis Patton has skills like Crm, Management, Sales, Call Centers, Direct Sales, Customer Service, Selling, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Leadership.
Who are Travis Patton's colleagues?
Travis Patton's colleagues are Lilly Linder, Hayden Draudt, Bhaskar Reddy S, Yolanda Watson, Dorcas Sugirtharaj, Allison Wynn, Marko Milicevic.
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Travis Patton
Dad | Husband | Programmer | Technologist | Svp, Cybersecurity Financial CrimesJonesborough, Tn7mail.com, comcast.net, gmail.com, usxpress.com, hotmail.com, pcubed.com, truist.com6 +186571XXXXX
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