Travis Pitcher Email & Phone Number

Fort Worth, Tx, Us

Dallas-Fort Worth Metroplex

Fort Worth, Texas, United States

• Promoted from Technical Analyst, to Account Manager, to Director of Technical Operations over the course of the first 3 years• Responsible for the success and growth of 6 accounts bringing in $5million in annual recurring revenue• Identified and implemented a continuous improvement project that increased equipment life by 50%• Served as product owner for our machine learning fault identification algorithm• Project manager for over 20 different software integrations, including MQTT, Modbus, and REST API• Lead a team of 15 engineers as well as organized communication across sales, field, and software teams• Developed an equipment health Power BI report using Python and REST APIs to eliminate a manual process saving 10+ hours of manual work per week• Lead a multi-team effort to align the company’s roles and responsibilities, while creating a new customer success team

• Promoted to a Team Leader after 1.5 years and was responsible for managing 3 senior employees• Primary IT customer service support representative for 4 major healthcare organizations• Developed detailed SQL reports to identify areas of lost revenue • Project Manager for 2 major version upgrades which included coordinating over 10 separate teams• Responsible for relaying complex technical information to upper level healthcare executives• Created and lead a workgroup of 8 members to manage cross-company implementations after identifying that the existing process was broken• Managed on time completion of high priority projects across multiple organizations• Technical install application lead for a multi-site implementation• Designed, programmed and released core application code in use at every customer site

Austin, Texas Area

• Worked under professor Dr. Gary A. Pope, the University of Texas inventor of the year, 2018• Designed experiments to determine yield of different chemical enhanced oil recovery methods• Tested reservoir core samples for permeability, porosity, and multiphase flow characteristics• Verified results of a major oil company’s research projects as a team• Simulated reservoir properties and water flooding results using core samples• Presented study findings at the annual Joint Industry Projects Convention

Dallas/Fort Worth Area

• Established a local clientele using phone calls and face to face meetings with owners of regional businesses in order to acquire their business • Developed personal and sales skills through constant contact with possible or current clients