Producer

- Main corporate contact for the Northern Nevada market- Responsible for day to day operations of the local office- Managed market retail staff and indirect sales operations- Oversaw all inventory in and out of market- Customer care contact for the market, responsible for any account issues and inquiries

- Individually responsible for daily operations of the Student Finance department- Oversaw all student intake appointments and was solely responsible for student funding- Member of campus management team in charge of decision making and oversight of all campus activity- Organized, developed and implemented processes in the Student Finance department- Participated in monthly corporate operations calls with management team- Weekly participant of Student Finance conference… Show more - Individually responsible for daily operations of the Student Finance department- Oversaw all student intake appointments and was solely responsible for student funding- Member of campus management team in charge of decision making and oversight of all campus activity- Organized, developed and implemented processes in the Student Finance department- Participated in monthly corporate operations calls with management team- Weekly participant of Student Finance conference calls to report campus numbers and any possible issues or concerns- Maintained the slow cash report at or near 0% during time as Interim Director which place the Reno campus in the top three of Apollo College campuses-Achieved an average of 92% first time pass on file inspection through Global Financing Group Show less

- Conducted phone interviews with prospective students- Responsible for new student recruitment outside of provided lead base- Met and exceeded company standard sales goals at 55% start rate and 1.6 applications per week (standard = 40% and 1.2 per week)- Assisted new students with admissions and financial aid process through well organized customer service and strong understanding of processes

- Worked and trained at corporate training store for the entire country- Provided customer service with integrity as a priority