Travis Schnee Email & Phone Number

Middletown, DE, US

Peoria, Illinois, US

Provides planning, execution, leadership and training for basic supply chain projects across the company. Participates in all phases of Materials Site Support including: Assessment, Solution Development/Value Proposition, Sales, Service Delivery, Existing Site Support and the Termination/Transition.Provides technical support (on-site & remote) for.

Peoria, Illinois, US

• Listened and responded to customer questions and probed for customer needs via telephone and e-mail applying product knowledge to help customers with routine and emergency situations.
• Works with RSSRs and computes price of services, discount, and shipping charges. Initiates purchase requisitions.
• Entered customer quotes and jobs into the required systems including Salesforce, Astea, E-repair Pro
• Followed up on quotes, part exchanges, and orders to ensure delivery by specified dates
• Tracked defects and customer calls; receives and follows up on customer complaints. Reports customer complaints and uses problem solving skills to reduce defects to customers.
• Informed customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.

Peoria, Illinois, US

• Work independently to support and develop business at existing customer locations across severalstates and over fifty accounts.
• Daily software used include Excel, Word, PowerPoint, Outlook, Teams, Salesforce, Workday, SAP,Concur, Astea, Zoom.
• Travel a regional route, while engaging in high frequency touchpoints with existing customers to pickup or drop off repairable parts.
• Provide new business through Advanced Tech's additional industrial parts products and services toexisting customers.
• Adhere to safety policies and best practices with on-site visits, driving, and vehicle regulations.
• Provide daily support for customer-service related requests remotely via phone, email, text.

Peoria, Illinois, US

• Served as the primary interface between ATS and the customer on site at their location.
• Generated over $400k in revenue in 2021.
• Provided on-site customer service to meet the needs of the customers and other internal departments.
• Supported additional customer sites remotely.
• Performed duties in the Computerized Maintenance Management System (CMMS).
• Identified and implemented processes to manage the customers' repairable parts program.Travis Schnee - page 1

• Performed various fabrication procedures without supervision such as cutting specialty hoses to size,attaching customized components, and crimping on machinery to specification.
• Hydrostatically pressure tested hose assemblies for leaks.
• Received than verified materials, parts, and supplies; maintained stock areas, tools, and equipment toensure optimal production.
• Prepped and packed outgoing shipments for consumer, created UPS/FEDEX shipping documents.
• Redesigned and improved work areas and materials to maximize value and minimize costs.
• Through inspection detected and report defective material.

Monroe, MI, US

• Managed inventory while performing adjustments through cycle counting.
• Maintained acceptable and accurate inventory levels.
• Researched all discrepancies and reconciled all damages, shortages, overages.
• Created and organized reports using excel.
• Processed inventory changes through proprietary internet-based software.
• Direct reporting to operations manager.

Monroe, MI, US

• Led a team of receiving clerks and supervised their duties.
• Directed team activities, established priorities, and tracked work assignments while providing guidance.
• Maintained the records of all received goods and supplies through filing or using computermanagement software.
• Ensured the compliance of necessary paperwork for the receipt of goods by the team of clerks.Travis Schnee - page 2
• Created and maintained excel spreadsheets of completed received goods.
• Labeled merchandise and Zebra electronic scan gun to relocate goods throughout the facility.

Monroe, MI, US

• Unloaded new merchandise into designated areas.
• Loaded outgoing merchandise on to delivery trucks.
• Relocated new merchandise into racking using stand up forklift with inventory scan guns.
• Prepared and assembled furniture going out for delivery to customers.
• Direct assisting in supervisor tasks.
• Helped customers picking up warehouse orders and load into vehicles.

Undecided Major, Computers

High School, Electronics Technology