Travis Serfoss Email & Phone Number

Tempe, AZ, US

Tempe, AZ

Tempe, Arizona

- Assists customers by providing the best solution; efficiently utilizing all available resources and tools for account selection, product identification, order placement, order management, and pricing and invoice discrepancies- Applies credit and return procedures to meet customer expectations while minimizing financial risk for the organization.

Phoenix, Arizona

-Maintain exceptional customer service while providing technology solutions for customers’ inquiries about hardware, software OS, apps, and compatibility-Remotely support multiple technology devices across Windows, Android, Blackberry OS, Apple iOS-Receiving inbound calls and answering questions related to troubleshooting all type of cell phone inquiries.

Tempe, Arizona

One Exchange focuses on assisting retiree's who are transitioning from their former group employee benefits to one from the individual market place. We assist with picking the plans, filing the applications and maintaining the retiree's HRA (Health Reimbursement Arrangements) accounts.As a Hybrid Supervisor my main responsibility's - Assisting with the.

Salt Lake City, Utah

Third party Call Center for Verizon Wireless Duties included:- Managing a team of anywhere between 8 to 14 agents and making sure that all agents needs are met.- Taking escalated calls from agents, and even taking over supervisor escalated calls - Making sure that each agent is coached at least once per week, and coaching to a style that fits their.