Travis Serpa Email and Phone Number
Travis Serpa work email
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Travis Serpa personal email
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Award Winning retail executive with over 20 years of retail division leadership experience, focused on all aspects of business operations, development, project management, and implementing strategies. Proven success in leadership, project execution, budget management, training programs, and employee development. I am a cross-functional leader with experience across many disciplines. I strongly believe that building positive relationships and honest communication is the key to success. Growth is accomplished by rethinking new ideas, not rehashing old ones.competenciesAnalytical and practical; strong verbal and written communication skills; effective team builder; business acumen; customer and employee focused; strong project manager; valuable IT project rollout experience; omni-channel retail; proficient in Mac OS X and Microsoft Office; exemplary planning and organization skills; jack of all trades
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Vice President Of Construction And DesignEpoch Design Group, Inc. Oct 2022 - Present
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Chief Operating OfficerAlpha Jun 2021 - Sep 2022Austin, Texas, UsDirect all operational aspects of K-12 private schools. Responsible for the real estate strategy; including location selection, lease negotiation, school design, and school construction. Full ownership of finance, enrollment, food service, facilities, IT, HR, and security. Built growth strategy for future growth from one location to 50 schools nationwide. -
Head Of RetailPatagonia Aug 2015 - Aug 2021Ventura, California, UsFull oversight of all brick and mortar store operations, field leadership team, and all retail home office functions. Developed and implemented the brick and mortar store growth strategy globally. Executed site selection, lease negotiation, store design, and store construction projects for all new locations. Posted double digit positive comp growth 4 years running. Created and implemented all operational initiatives. Managed communications and strategy to field and corporate leadership. -
Store Operations Director - Nike Stores And Nike Outlet StoresNike Sep 2014 - Aug 2015Beaverton, Or, UsOversee North America Store Operations, including 30 Nike Stores, 200 Nike Factory Stores, and key sports moment Brand pop-up stores. Create new operational strategies to improve employee engagement with consumers. Identify cutting edge tech tools and enhancements to drive seamless retail interaction across all channels. Partner with key stakeholders and technology partners to strategize technology initiatives and manage rollout. Influence Global retail partners to implement successful programs to enhance brand image and retail excellence. Use customer feedback and data analytics to influence new programs and employee behaviors to impact conversion and sales. -
Director Of Retail DevelopmentUrban Outfitters Dec 2012 - Sep 2014Philadelpia, Pa, UsDevelop new strategies to enhance the customer experience and promote the in-store environment. Identify retail and service industry partners and third-party vendors to enhance the brand experience. Focused on building collaborative store environments that compliment and improve the community. Challenge traditional retail environments and Omni-channel customer interaction using store systems improvements. Create new retail concepts and manage protocols for new strategies and launches. Guide the store design process to promote operational efficiency and technology advancements. Oversee all aspects of the new store development process from design phase through store opening. -
Senior Operations ManagerUrban Outfitters Feb 2010 - Dec 2012Philadelpia, Pa, UsManage all operational related aspects of the North American retail division, consisting of 200 stores in the US and Canada. Focused on facilities, loss prevention, transportation, store systems, construction, new stores, and store communication. Identify, develop, and deploy IT store systems solutions and streamline Omni-channel retail strategies. Managed and developed the design and roll-out of a mobile POS platform using iPods and iPads in all retail locations. Designed and implemented a new program allowing retail store fulfillment of e-commerce orders, contributing to significant increases in the direct to consumer business. Managed all store construction projects from site selection through store opening phases. Successfully planned and executed a tour of the country in shipping containers that transformed into a retail store.
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Store Operations Project ManagerUrban Outfitters Mar 2007 - Jan 2010Philadelpia, Pa, UsManaged operational aspects of all construction projects. Developed new store opening procedures for all stores and executed over 100 store openings. Planned and executed all store renovation projects. Coordinated all off-site events and promotions. Designed, developed, and assisted the construction management of “Space 1520”, a 34,000 square foot mixed media concept in Hollywood, CA. Developed operational protocols and managed daily operations of the Space 1520 project, including facility maintenance, leasing, events, and community relations.
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Store Opening CoordinatorUrban Outfitters Oct 2004 - Feb 2007Philadelpia, Pa, UsPromoted to newly created position to develop and implement new strategies for opening 15 new locations per year. Successfully completed new store openings throughout the United States and Canada while maintaining schedule and budget parameters. Responsible for cross-channel planning with Design and Construction teams as well as coordinating staffing and delivery schedules.
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Training Store ManagerUrban Outfitters May 1999 - Oct 2004Philadelpia, Pa, Us
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Visual Merchandising CoordinatorBig Dog Holdings Jan 1997 - May 1999
Travis Serpa Skills
Travis Serpa Education Details
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Allan Hancock College -
Monterey Peninsula College
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Santa Ynez High School
Frequently Asked Questions about Travis Serpa
What company does Travis Serpa work for?
Travis Serpa works for Epoch Design Group, Inc.
What is Travis Serpa's role at the current company?
Travis Serpa's current role is VP of Retail, Operations, Construction, and Design.
What is Travis Serpa's email address?
Travis Serpa's email address is tr****@****nia.com
What is Travis Serpa's direct phone number?
Travis Serpa's direct phone number is +170233*****
What schools did Travis Serpa attend?
Travis Serpa attended Allan Hancock College, Monterey Peninsula College, Santa Ynez High School.
What skills is Travis Serpa known for?
Travis Serpa has skills like New Store Openings, Store Management, Management, Operations Management, Apparel, Project Management, Customer Experience, New Store Development, Team Building, Microsoft Office, Event Planning, Team Leadership.
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