This position supervises the Division’s L&D team and provides strategic guidance to all aspects of the Division's strategic training program. Serves as the senior advisor for the Division’s Learning Management System (LMS), sets standards for the creation of content, delivery, and evaluation for both online and in person training, while leading a team of instructional designers and trainers in the creation of all training content and delivery methods according to Department of Revenue training standards. Other duties include serving as an advisor to senior leadership in providing mission related support to all Division staff in the areas of training for licensing, compliance, background/renewal investigations, financial analysis, and criminal investigations.

As a Human Resources Management Consultant (Human Capital), I advise and assist organizations in the creation and implementation of policy and procedure programs that focus on workforce acquisition, management, and optimization. My primary areas of responsibility included workforce planning, competency and performance management, compensation planning and strategy, learning and development, recruitment, onboarding, and contingent workforce planning.

As the Tactical and Safety Training Manager, I ensured overall company compliance of all training programs related to leadership development, tactical, safety with the organization with an emphasis on identifying, evaluating, and managing the risk-related job requirements of over 4000 security officers located throughout 26 states. I was responsible for the design and implementation of all training courses taught across all HSS locations and were delivered with the highest quality, coordinated to meet organizational demand, and that training effectiveness measures were reviewed regularly.

As the Director of Learning and Development (Squadron Master Gunner), I served as the primary advisor and subject matter expert (SME) to organizational and subordinate company executive leadership teams in the implementation and improvement of training and tactical capabilities throughout the organization. Responsible for collecting and analyzing data to design, implement, and maintain 5 organization’s training programs that reinforced its strategic goals and objectives. Mentored subordinate company representatives responsible for the execution of training requirements and initiatives; collaborated with subordinate company partners (recruitment, career planning, training and development, etc.) to design programs and processes in line with the organization’s strategic workforce plan.• Principal advisor to the organization’s COO on administrative functions, current operations, and employee physical and mental readiness; recommended future resolutions based on current trends and potential for success.• Successfully planned and executed multiple large-scale capability projects certifying over 550 employees on mission essential performance objectives; training events were 30 days in duration and required the logistical movement of all employees and company equipment across multiple states with an average cost of $25 million.• Developed and implemented company supply inventory program utilized in the distribution, maintenance, and accountability of $7.5M of company property with zero losses and damage during my tenure as the L&D Director.• Responsible for all project estimation, planning, scheduling, resource management, and prioritization of company readiness projects. Able to plan and identify risks and develop risk responses with mitigation and contingency strategies. • Managed, trained, and mentored five subordinate L&D managers; ensured all training and planning practices were communicated cross-functionally to all levels of the organization.

As Senior Learning & Development Manager I served as the primary advisor and subject matter expert (SME) to the company’s executive leadership team on the implementation andimprovement of company training programs. Acted as the company representative and point-of-contact for all parent organization training requirements and initiatives; collaborated with parent organizational partners (employee retention, career planning, training, and development, etc.) to design programs and processes in line with the organization’s strategic workforce plan. Responsible for the health, morale, welfare, discipline, and training of 9 First-Line Supervisors, 24 employees, and their families. • Principle advisor to the CEO on the implementation and improvement of training and tactical capabilities throughout the company, administrative functions, current operations, and employee physical and mental readiness.• Directed exercise operations under the direction or supervision of the Director of Learning and Development to include ensuring personnel are in their appropriate locations and continuously monitoring the exercise area (physical location of exercise) for any safety issues to facilitate successful exercise conduct.• Strategic advisor and program manager for the company’s retention and up-skilling program; responsible for retention and up-skilling of 27 First-Line Supervisors, 72 employees.• Supervised the daily operations of 4 separate sections within the company’s HR support services department daily.• As company diversity manager, trained a staff of 100 internal and external personnel on equal opportunity/diversity rules and regulations. Led to a 75% overall reduction in violations and improved overall company moral. • Synchronized company efforts with the local government, law enforcement, and external military partners to ensure continuity of operations while maintaining compliance with local laws and customer satisfaction.

As Senior Learning & Development Manager I served as the primary advisor and subject matter expert (SME) to the company’s executive leadership team on the implementation and improvement of company training programs. Acted as the company representative and point-of-contact for all parent organization training requirements and initiatives; collaborated with parent organizational partners (recruitment, career planning, training and development, etc.) to design programs and processes in line with the organization’s strategic workforce plan. Responsible for the health, morale, welfare, discipline, and training of three First-Line Supervisors, 12 employees, and their families. • Principle advisor to the CEO on the implementation and improvement of training and tactical capabilities throughout the company.• Directed exercise operations under the direction or supervision of the Director of Learning and Development to include ensuring personnel are in their appropriate locations and continuously monitoring the exercise area (physical location of exercise) for any safety issues to facilitate successful exercise conduct.• Strategic advisor and program manager for the company’s retention and up-skilling program; responsible for retention and up-skilling of 32 First-Line Supervisors, 84 employees.• Selected by CEO to travel to outside agencies in Afghanistan to advise and assist in the creation of their training programs and company operations policies.• Served as a team certification evaluator during company training events. Mentored two teams within the department to qualify with top honors.• Enforced strict standards of safety resulting in zero training-related accidents during tenure; ensured compliance with all Department of Defense and Department of the Army safety standards and regulations

As a company instructor, I was responsible for the direct delivery of instruction and training services for a variety of company training programs, the creation lesson plans for assigned programs, and the evaluation and retraining of any employees who failed to meet company standards. Additional duties include the direct supervision of four employees and their ability to collect operational intelligence, analyzes competition operations for future use by company leadership. • Trained and mentored multi-national employees, often without the benefit of a translator, on management of employees during operations in high stress environments. Ensured training was realistic and relevant to current industry trends using personal experience.• Chosen over 11 other department supervisors to serve as lead instructor for the company: all employees received first time GOs during higher echelon’s validation exercise. • Served as a team certification evaluator during company and parent organization training events.