-Serve as the HR Business Partner to two Alexa VPs and ten Directors who lead product, engineering, marketing, and support organizations totaling 1,100 employees across 18 countries.-Responsible for talent management, DEI, succession and change management, culture, and organizational effectiveness strategies across remit. Provide business insights based on data analytics along with recommendations to achieve people KPIs.-Led global reduction in force efforts across 13 countries in partnership with in-country experts and communications partners to ensure due care amidst difficult circumstances.-Coordinate across HR and compliance resources across 18 countries to ensure the talent management strategies across the organizations is cohesive and inclusive of global nuances.-Leveraged Amazon mentoring program to provide ongoing mentorship to three HR team members.-Partner effectively with other HR leaders to share best practices, experiments and collaborate on new initiatives.-Piloted several analytics tooling including Generative AI tools for data analysis and document writing. Curated business requirements and piloted new analytics solutions for 100+ HR users to aid in organizational design, capacity planning, and attrition analysis.-Lead VP organizations through Amazon's talent cycles including employee ratings, calibration, compensation, promotions, and organizational health providing strategic insights to leaders to help them facilitate impactful discussion and decision making with their teams.

-Served as the primary HR Leader for Amazon's Specialty Retail Stores (4-Star, Bookstores, and Pop Ups). Client group spanned 67 stores across the US and included 1,500 employees.-Implemented talent management and succession planning strategies which led to a streamlined field role promotion process which created a bench of ready-now leaders to enable the planned scale of the business of over an incremental 100 store openings per year.-Led business clients to achieve all top-line Amazon people KPIs for two years in a row (entire length of support) and build a DEI talent strategy to attract, retain and grow our diverse workforce.-Ultimately led the project to layoff 1,500 corporate and field employees in conjunction with the decision to close down the business line; the largest reduction in force by the unit. Facilitated talent matching where possible within Amazon leading to 80%+ retention of critical talent following the unit closure.-Built an organizational design and subsequent operating model to meet the objectives of 1) financial performance and 2) optimal team structure to enable the desired scale of the business.-Led change management efforts to migrate timekeeping to an in-house system to ultimately improve payroll operations and accuracy.-Led performance management strategy for exempt and non-exempt employees, trained this strategy across the physical stores network.-Supervised a HR Admin who owed administrative tasks and developed this role to to provide front-line support for store employees.

-Launched the Amazon Hub Counter product across Canada with over 500 partner locations. This required managing business development, delivery carriers (internal and external), technical software and hardware teams, building business requirements and partnering with PR to drive adoption. In the first year of operation, decreased first time delivery defects for this customer cohort by 84%.-Used creative solutions & partnerships to launch an Amazon Hub Counter to a remote town in Iqaluit, Canada providing residents with critical access to essential household supplies and saving Amazon $xxMM per year in delivery services for Prime members.-Owned the P&L for Amazon's Apartment Locker product and oversaw expansion, quality, and delivery of the product in the US. Launched next-gen, Bluetooth Apartment Locker from beta to public launch in Spain and the US including internal and external UAT testing. Portfolio included over 5k lockers deployed with an aggressive growth strategy driving over $4.4MM per year in net delivery savings with 5yr potential to drive $100MM+ net savings.

• Leading a team of 200+ team members with fifteen hourly leaders and seven salaried leaders, while overseeing the day-to-day activities relating to business strategy, employee engagement, change management and organizational analysis for a retail location with $55M/year in revenue and the highest transaction count in the region (Washington, Oregon, Alaska)• Oversaw various HR functions, including employee relations (ER) and labor (LR) relations, and managed conflict (analyzing data and transforming analytics into action), led Workday implementation• Recruitments efforts include hiring 113 new team members, turning three of seven direct reports to new positions and managing recruitment efforts (interviewing & onboarding) for new hires• Built processes that enabled training, which led to improving KPI responsibilities for hiring, staffing, training & retention of the team at all levels, including supporting nearby stores• Awarded “Rookie of the Year Store Director” in 2019 by the regional VP

• Oversaw the overall strategies, safety and security, and minimized shortage for 33 stores in WA, OR, ID and MT; recognized by Director & District Team Leaders for support, talent assessment and performance• Managed and trained a team of thirty-three (33) Assets Protection direct reports, while utilizing HR background to influence and support staffing at all levelso Led the team to score a 91% engagement rating on the Best Team Survey, #1 in the region out of seven marketso One of five members of the campus recruiting team, performing on-site and off-site interviews, screening of candidates and onboarding• Led and created the asset protection operations strategies, including investing in, and inspiring, the asset protection and store teamso Created intense succession planning for the territories (South Eastern/Eastern Washington, Metro Portland, Montana and Northern California) during two major organizational redesigns in the asset protection pyramid for a company modernization journey to revamp store operationso Partnered with HR and operational leaders to deliver improvements in all theft and safety metrics by developing a team of true business owners• Awarded the “Most Valuable Player” in asset protection for the region by peers

• Served as the interim HR leader for a team of 130 members during an HR peer’s absence; managed HR operations, including talent management (interviewing & candidate selection), processes and employee attendance• Performed confidential in-store investigations, both loss and policy investigations related to workplace violence, domestic violence and self-harm/suicide• Recognized by the Executive Vice-President of Human Resources for process and cultural improvement efforts

• Assistant Store Manager and Logistics Leader leading a team of 45 and 3 non-exempt Team Leaderso Recognized for implementing store-wide talent management strategy to increase engagement as measured by annual team opinion surveyo Utilized talent strategies and succession planning to build a sustainable work center with the lowest hourly turnover percentage in the storeo Led best practice implementation to increase productivity by 9% over the previous year• As Leader on Duty, managed the store logistics, including replenishment, back room, receiving and in-stock processes, while supervising a Facilities Management and Store Facility Technician• Recognized as a top contributor out of 40+ peers in nine districts, awarded 2013 Q2 Top Contributor

• As the Assistant Store Manager, oversaw the shortage reduction and safety programs, while managing two direct reports; driver operational shortage indicator metrics and achieved a #2 ranking in a group of 65 storeso Delivered a $60K shortage reduction - .20% improvement over the previous year as well as realized improvements in 9 out of 10 top shortage departments• Chosen as an Assets Protection (AP) District Resource and served AP leaders among nine stores through mentor relationships and follow-up• Selected as Market Trainer and facilitated key certification trainings• Recognized as 2011 Q4 and 2012 Q3 Top Contributor from