• Lead adult and children group lessons with 4-12 students in each to enhance client skill sets• Assisted in development and implementation of Excel spreadsheet for court scheduling• Started with 5-10 clients and client base has grown to over 50 students• Successfully completed Professional Tennis Registry (PTR) Certified Teaching Professional program• Collaborate with supervisor to continually enhance the tennis program and promote tennis in the community• Train new instructors on the proper methods of instruction for the different class levels • Conduct 5-15 sales for racquet restringing service to clients and YMCA members

• Assist in team operations such as practices, conditioning and travel • Supervise study tables to ensure the success of team members with a team GPA of 3.4• Develop summer schedules for adult and children clinics • Collaborate with American Red Cross to organize local tennis tournament• Act as a team leader to increase the growth of the individuals and of the team as a whole• Develop, implement and monitor short term and long term goals • Communicate and create awareness for University sponsored summer tennis clinics through fliers and pamphlets

• Developed and prepared online image manual for stations including color schemes, logo specifications and other station details• Created station conversion checklist to ensure station owners followed Marathon specifications when converting to a Marathon station• Updated online ordering process for suppliers making it simpler to order Marathon products• Created Excel templates for customer relations to streamline the data entry process• Used various software programs: Outlook, Excel, Powerpoint, Adobe, Photoshop, Word & simple HTML