Plan Account Manager
Current• Manage three-person administration team responsible for 572 retirement plans with assets valued at $1.1 billion• Transitioned staff from a six-person to three-person team due to reduction in force while maintaining current levels of work output• Monitor and evaluate staff and team workload to ensure accuracy and efficiency to meet and exceed management goals• Interview, hire, and train new staff members; counsel and discipline regarding performance issues; prepare and conduct performance evaluations• Educate clients of changing and updated rules and regulations within the industry• Review, calculate, and approve all reversals, employee adjustments and QDROs for the team• Allocate profit sharing, discretionary match and QNEC contributions• Review contribution nondiscrimination tests before client review• Process plan terminations and transfer outs• Test, write procedures and train staff on new operating systems such as MB4 Daily, OMNI 5.35, 5.5, 5.65 and AdminWeb