• Directs end to end life cycle for multiple Adobe Journey Optimizer and Real-Time CDP products.• Works cross-departmentally with engineering, design, marketing, & sales to drive product strategy.• Conceptualizes and presents product concepts and opportunities to Senior Directors and VPs.• Meets with Fortune 500 customers to present product roadmap and strategy. • Delivered onboarding products automating 130+ steps, with an 80% time to value (TTV) reduction.• Delivered new product capabilities for messaging channels increasing adoption by 400%.• Partnered with Meta, Google, LinkedIn, and others to deliver extensions, increasing catalog by 110%.• Managed product line with $16M in ARR and 200+ active enterprise level customers.

• Directs end to end life cycle for multiple Real-Time CDP product features. • Works cross-departmentally with engineering, design, marketing, & sales to drive product strategy.• Delivered new data privacy feature that helped open up new revenue streams with healthcare market.• Delivered new home screen and getting started experiences to improve TTV & customer satisfaction.

• Teaches course on product development to Master & PhD level students in IP&T graduate program.• Course covers topics such as Agile, Scrum, Kanban, Lean Startup, MVP, UX, and Leadership.• Develops all course curriculum, experiences, assignments, and content.

• Founded IDC in 2011—now 40,000+ group members worldwide. • Conceptualizes, designs, develops, and implements all products offerings.• Directs all company operations including marketing, finance, tech, and customer service.• Delivers professional coaching and consulting sessions on instructional design. • Developed and launched digital template library with over 19,000 downloads.• Developed and launched online course and certificate program with over 2,500 enrollments.• Developed and launched GenAI product (ChatID) with 5K+ chats.

• Directed multiple product teams of engineers, product analysts, and designers. • Managed a team of technical project managers focused on agile product development.• Led the enterprise-wide digital marketing tech strategy and managed all Adobe DX products.• Directed the implementation of Adobe Real-Time CDP and delivery of a unified profile across the org.• Oversaw product design/development for Gospel Library Online (250M+ page views/year). • Delivered personalization tech strategy that supported first personalized home page & content feed. • Led development/launch of Gospel Living mobile app with 1.3M+ users, 50 languages. • Implemented new self-service chat and chatbots products for a Global Support Center (GSD).• Consulted and delivered a tech product strategy for the Polynesian Cultural Center (PCC).

• Directed product strategy, roadmaps, & marketing for 50+ content publishing & martech products.• Defined and implemented organizational vision, processes, standards, and success metrics. • Led a division of 30 product managers and data scientists. • Led a multi-year, multi-million dollar product rollout of new content publishing systems. • Led implementation of department-wide digital analytics and business intelligence strategy.

• Led enterprise-wide learning organization of 40 instructional designers, producers, and developers.• Directed end to end life cycle for all learning management and EdTech products. • Managed product rollout two organization-wide Learning Management Systems (LMS). • Consulted with senior leadership on strategy for key digital learning products.

• Directed the global learning function, vision, and strategy for FamilySearch• Managed a learning organization consisting of managers, instructional designers, & UX designers.• Delivered the largest family history learning platform in the world (500+ online courses). • Product managed a reality-based learning experience for 100,000 global leaders in 25 languages. • Supported the creation and delivery on online help content and getting started tutorials.• Directed global training rollout plan of familysearch.org for 1M+ users worldwide.

• Led a small team of R&D learning professionals, data scientists, and QA engineers. • Directed the delivery of innovate learning products that increased customer engagement. • Led implementation of a BI strategy that delivered executive dashboards, and insights.

• Designed & developed dozens of eLearning courses delivered to millions worldwide. • Product managed enterprise wide eLearning authoring and design tool. • Delivered online training in 10 languages for the new.familysearch.org website rollout. • Project managed new internal onboarding and training program.

• Managed EdTech product portfolio worth over $1.5 million. • Directed end to end product life cycle for 60+ online K-12 courses. • Partnered with dozens of educators, designers, and developers to create online K-12 courses. • Achieved highest web course production rate 3 years in a row (2003, 2004, 2005).• Two-time recipient of AACIS Monty McMahon, Outstanding Pre-Collegiate Course Award.