Travis Dejong Email & Phone Number

Albuquerque, NM, US

Albuquerque, New Mexico, United States

Dynamic and detail-oriented Service Coordinator with a proven track record in managing and optimizing workflow for two teams of IT technicians, including serving as a team lead for six technicians.-Skilled in streamlining processes, coordinating tasks, and ensuring efficient service delivery to meet client needs and organizational goals.-Strong.

Greater Denver Area

Create visual branding messages and communications that are memorable, effective and attention getting. Work closely with clients to translate goals and ideas into usable design concepts. -Created emoticons, subscriber badges and stream overlays for several Twitch streamers. -Developed strong relationships with 6 clients, leading to repeat business..

Albuquerque, New Mexico, United States

Helped co-manage and lead a team of 10 peers, manage workflow of the team, coordinate and advocate interdepartmental process improvements, and train the team on new positions and career development.- Successfully codified several major processes used everyday across the department- Actively worked with other departments on process improvements and.

Denver, Colorado, United States

Review and log incoming requests the entirety of the Gateway Boarding Department, handle interdepartmental and external communications with outstanding communications skills all while responding in a timely manner. Assisting with research, procedural updates and minor leadership responsibilities.-Is a SME (Subject Matter Expert) helping other members of.

Greater Denver Area

Onboarded US Bank/Elavon credit card processing customers using a several systems such as Microsoft Access, DOS Mainframe, and others to setup gateway access.-Took on a key role in the team handling the more complex Ownership Change and EMV Upgrade process, which involved the coordination of several departments and business owners to complete a time.

Glendale, Colorado

Provide advice on plumbing-related merchandise to customers of well-known home improvement retailer. Grow sales by developing relationships with local contractors and capitalizing on leads. -Ensured consistency by training several new hires in plumbing products and customer service. -Licensed to drive forklift and other heavy machinery. -Ensure workplace.

Greater Denver Area

Streamlined trip-scheduling and billing processes for corporate accounts, integrating trips into modern database. Coordinated drivers to ensure all trips started and ended on time.-Cross-trained as Dispatcher and Airport Relations.

Gunnison, Colorado

Advise customers on available automotive parts and service options. Managed inventory and parts acquisition to meet deadlines and optimize service workflow.-Resolved small-scale IT issues (network, system, server and software setup) and integrated AutoVitals, a tablet- and cloud-based solution for shop workflow management, process improvement, and customer.

Gunnison, Colorado

Helped customers at Gunnison-Crested Butte Regional Airport with ticket sales, itinerary booking, gate operations and boarding procedures. Assisted disabled passengers as appropriate.-Assured customer satisfaction by serving as Complaint Resolution Officer.-Resolved common IT problems at the gate to ensure smooth operations.

Gunnison, Colorado

Helped customers at Gunnison-Crested Butte Regional Airport with ticket sales, itinerary booking, gate operations and boarding procedures. Assisted disabled passengers as appropriate.-Assured customer satisfaction by serving as Complaint Resolution Officer.-Resolved common IT problems at the gate to ensure smooth operations.

Albuquerque, New Mexico Area

Planned and hosted events to grow relationships among residents of 571-unit complex and local community.-Rebranded complex through effective graphic designs, printed materials, interactive media and social media marketing.-Within 10 months, increased Facebook followers from 900 to 1,300 and Twitter followers from 350 to 400.

Albuquerque, New Mexico

-Successfully took over and learned on the fly three different positions and maintained those positions at the same time.-Took charge of the book keeping for a 500+ unit apartment complex-Handled writing leases, contacting residents, working within Yardi and Entrata.

Albuquerque, New Mexico

-As the TA for the compositing class I help students with their compositing projects, help answer questions, provide assistance during class, and hold office hours.

505 Marquette NW, Albuquerque, New Mexico

-Created initiative and interactive social media marketing programs to draw more customers in to the shop.

Albuquerque, New Mexico

-I created a short animation that was combined with two other short animations to make an animated segment for an educational video.

Albuquerque, New Mexico

-I booked locations for the band, produced the album art, and several tee shirt designs.

Albuquerque, New Mexico

Co-owned and operated video game start-up company. Directed game development and web design, including coding, video editing, model production, animation and all other game-design functions.-Awarded $10K in start-up funds from Evolve Entrepreneurial Summit Challenge.-Directed successful Kickstarter viral ad.-Company was recognized as Finalist in 2010 UNM.

Albuquerque, New Mexico

-Designed a web page for a local bed and breakfast, and consulted on hosting options.

Albuquerque, New Mexico

-I built 3D models from start to finish, which entailed: concept, modeling, UV texturing, rendering, and designing graphic catalogs of those models.