Paragraph 1: With over 26 years of experience in the RV industry, I am a seasoned Operations Manager at Rex & Sons RVs, a family-owned and operated RV dealership in Wilmington, NC. I am passionate about providing quality products and services to our customers, and ensuring their satisfaction and loyalty. I am also a Certified RV Technician from the RV Technical Institute, and serve as President of North Carolina RV Dealers Association (NCRVDA) and serve on the Board of Directors for the National RV Dealers Association (RVDA).Paragraph 2: As the Operations Manager, I oversee the marketing and service departments, and handle payroll and HR. I am skilled in branding, public relations, website and SEO, social media, and budget planning. I have successfully executed multiple dealership campaigns, events, promotions, and trade shows, and increased our online presence and visibility. I am also proficient in organizing, time managing, problem solving, and setting and achieving department goals. I am proud to serve as a Director on the Board of the National RVDA along with serving the North Carolina RV Dealers Association President for two consecutive terms, and to contribute to the growth and innovation of the RV industry.